Shea Moisture Shampoo Review – Scam or Legit? Exposed!

Should you buy from Shea Moisture Shampoo? Is it worth your money or a scam?

If you are reading this Shea Moisture Shampoo review, chances are you have watched the ads for Shea Moisture Shampoo and wonder if it really delivers what it claims.

Over the past few weeks, I have done thorough research about Shea Moisture Shampoo to help you make an informed decision. I can tell you everything you need to know before you buy. 

As a disclaimer, I’m not affiliated with Shea Moisture Shampoo, meaning I’m NOT paid to write this review. So you can be sure that my words are unbiased and trustworthy.

At the end of this review, I will also tell you the best alternative of Shea Moisture Shampoo so that you can enjoy the same benefit at a lower cost.

In this Shea Moisture Shampoo review, I’ll cover the following topics to assist you in making an informed decision:

What is Shea Moisture Shampoo?

Shea Moisture creates clean and fair trade hair and body care products for men and women. It creates a line of moisturizing personal care products that take advantage of all the benefits of organic shea butter.

Many magazines and blogs have written about the brand, including New York Magazine, Insider, InStyle, Vogue, Allure, Ebony Magazine, Bustle, and many others. It has 1.8k followers on Facebook and Instagram combined, which is a good number.

Shea Moisture has been in existence since 1912. In Sierra Leone, Sofi Tucker began experimenting with shea nuts. She was selling her homemade hair and skin products to small villages all over the country in just a few years.

Taking care of your hair is an important part of maintaining a healthy body. Shea butter has numerous proven health benefits. According to this study, organic shea butter works best when applied to the skin and has anti-aging and anti-inflammatory properties. The unsaponifiable fraction, which is common in shea butter, is responsible for these properties.

Sofi Tucker’s grandchildren now own and operate Shea Moisture in her honor. They make products using recipes from a healer.

This brand makes effective salves with strong, high-quality ingredients that “stimulate, soothe, surprise, and speak to all the senses.” Its products are simple to find and effective for all hair types and needs. Shea Moisture products for babies and children are also available.

Shea Moisture gives back to the community by donating a portion of the proceeds from each sale to people in need. Furthermore, the brand established the Social Justice Coalition, a $100,000 investment fund and campaign that promotes community activism and social entrepreneurship led by Black women.

The company’s headquarters are now in New York, where the team is constantly developing new and improved hair and body care products.

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Shea Moisture Shampoo Reviews

Shea Moisture Raw Shea Butter Moisture Retention Shampoo Review

To achieve certain looks, some of us use chemicals and heat to fry our natural hair. Of course, this can have serious consequences. A shampoo like Raw Shea Butter Moisture Retention Shampoo can help with this.

It contains vitamins that strengthen your hair by coating each strand, preventing it from breaking. Organic shea butter, sea kelp, and argan oil are the main moisturizing ingredients in this product.

Sea kelp contains minerals such as iodine, which regulates thyroid hormones and helps keep the scalp and hair healthy. Different groups were given a topical solution made from marine life in this study. The findings revealed that sea kelp is beneficial to your health.

According to Shea Moisture, this shampoo is ideal for 3A to 4C hair that is dry, damaged, or has been colored. The 384ml Raw Shea Butter Moisture Retention Shampoo costs $12 and is sulfate-free.

Shea Moisture Coconut & Hibiscus Curl & Shine Shampoo Review

Curls do not hold for a variety of reasons. Too much coloring, blow-drying, or even washing can disrupt your natural curl pattern.

The Coconut & Hibiscus Curl & Shine Shampoo contains potent ingredients such as coconut oil, silk proteins, and neem oil, which help your hair bounce back to its former glory.

Coconut oil is good for your scalp and keeps your hair moist because it is easily absorbed by your skin and hair. According to this study, it is the best oil for repairing dry hair because it works better than other oils. In a test on living people, three oils were used, and “coconut oil was the only one that significantly reduced protein loss in both healthy and damaged hair.”

Silk proteins, which are distinct from other proteins, add shine and flexibility to hair. This prevents hair from breaking and aids in moisture retention. In the study, tests on animals such as guinea pigs revealed that it did not cause irritation in the same way that other products from the same source did.

This shampoo contains no sulfates and is ideal for thick hair because it cleans gently without stripping it. It also contains rosemary leaf oil, which prevents hair from becoming brittle, and hydrolyzed silk, which adds shine to hair. Shea Moisture coconut oil is added to help thirsty strands.

The 237ml Coconut & Hibiscus Curl & Shine Shampoo will give you healthy, fluffy curls for $12.

Shea Moisture Moringa & Avocado Power Greens Shampoo Review

Avocados are well-known for their healthy fat content, and moringa is well-known for its high levels of Vitamin C, potassium, and antioxidants.

This powerful blend, along with a dose of greens, essential oils, and important nutrients, is used in the Moringa & Avocado Power Greens Shampoo to restore hair’s vitality and help it grow in a healthy way.

The $12 Shea Moisture Moringa & Avocado Power Greens Shampoo can help your hair grow stronger over time in a gentle way (384ml).

Manuka Honey & Yogurte Hydrate + Repair Shampoo Review

Honey Manuka honey is referred to as a “wonder food” by some. It not only never goes bad, which is pretty amazing, but it also keeps moisture in. Anything that does this, as you might expect, helps hair retain its natural shine and vitality.

Furthermore, the yogurt in the shampoo contains essential proteins that penetrate hair follicles. Yogurt is another popular home remedy for hair growth. It also removes dead skin cells and promotes proper hair growth.

The Manuka Honey & Yogurt Hydrate + Repair Shampoo from Shea Moisture combines these two ingredients with baobab, coconut, and Madura oil to completely transform frizzy, unruly hair into a soft mane.

Baobab oil is known to feed the hair follicles and help them grow in hair products. It also prevents hair loss by strengthening the hair root. It also contains a lot of omega-3 fatty acids and other vitamins that are beneficial to your hair. According to the study, baobab seed oil can be used as a cosmetic because it is “non-irritating, hydrating, and moisturizing,” all of which are beneficial to your skin.

You can treat your hair to 305ml of Shea Moisture Manuka Honey & Yogurt Hydrate + Repair Shampoo for $10.

Shea Moisture Coconut & Hibiscus Curl Enhancing Smoothie Review

Shea Butter Moisture The Coconut and Hibiscus Curl Enhancing Smoothie is best used as a styling cream for twist-outs, braids, and wash-and-go looks. This useful product is designed to be left in and helps those ringlets stand out.

The Shea Moisture Curl Enhancing Smoothie replaces natural oils in the hair and makes it easier to work with in general. The fragrant paste is made with coconut juice, avocado oil, and macadamia oil. It’s quite thick and should only be used sparingly on split ends.

The 340g Coconut & Hibiscus Curl Enhancing Smoothie costs $14 and will help you style and show off your beautiful, fresh coils.

Shea Moisture Jamaican Black Castor Oil Strengthen & Restore Leave-In Conditioner Review

Hair can easily become dry when it is constantly exposed to things like straightening irons, chemicals, pollution, and stress. This does not have to be the case. This Shea Moisture leave-in conditioner is here to help.

The Jamaican Black Castor Oil Strengthen & Restore Leave-In Conditioner infuses the hair with organic shea butter, allowing it to heal and repair itself.

It untangles kinked and curly hair, and the peppermint oil cools and soothes the scalp. Furthermore, this Shea Moisture conditioner shields your hair from environmental damage.

Apply this cream evenly from the top to the bottom of freshly washed hair. To bring your hair back to life, purchase the 454g Shea Moisture Jamaican Black Castor Oil Strengthen & Restore Leave-In Conditioner for $14.

Shea Moisture 100% Pure Baobab Oil Head to Toe Nourishment Review

It’s comforting to believe that nature is watching out for us. The oil extracted from baobab trees contains vitamins, minerals, and essential fatty acids that are beneficial to hair and skin.

If you include Shea Moisture’s 100% Pure Baobab Oil Heal to Toe Nourishment in your daily self-care routine, you will notice results both immediately and over time.

This potion with Omegas 3, 6, and 9 soaks into hair to make it more flexible. Curls become fuller and more bouncy as a result. You can also rub it into your hands and elbows to soften the skin.

You can treat your entire body with the 100% Pure Baobab Oil Heal to Toe Nourishment for $15. (47ml).

Shea Moisture African Black Soap Bar Review

It has a long history, and people with oily skin, acne, eczema, or psoriasis love it because it clears their skin so well.

This Shea Moisture soap works with a long list of beneficial ingredients, including shea butter, oats, palm ash, tamarind extract, plantain peel, and aloe.

Tamarind extract, which is high in antioxidants, can help to strengthen and prevent hair loss. It can also be used to treat wounds and reduce inflammation. Tamarind has a long history of use in traditional medicine as an anti-inflammatory and medicinal plant, so its benefits are well known.

They all work together to keep blemishes at bay and skin irritations at bay, leaving your skin smoother and healthier.

The African Black Soap Bar by Shea Moisture is quickly becoming known as “an old beauty secret.” You can use it to wash specific areas of your body frequently or all over your body. The 230g of animal-friendly soap costs $5.

Shea Moisture Raw Shea Butter Bar Soap Review

The Raw Shea Butter Bar Soap contains shea butter, which makes skin look and feel healthy and clean.

Natural gifts include frankincense and myrrh: Frankincense oil has anti-inflammatory properties that reduce redness, and myrrh has been shown to be a natural antibiotic.

Make room on your bathroom shelf for Shea Moisture’s $5 230g Raw Shea Butter Bar Soap, which you can purchase from their website.

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What are the Benefits of Shea Moisture Shampoo?

1. Product Quality is acceptable

Shea Moisture Shampoo’s product quality is satisfactory. It’s well-designed and serves its purpose well. Some customers may, however, receive defective products from them. As a result, I would recommend that Shea Moisture Shampoo inspect the products before shipping them to customers. Customers are less likely to receive subpar or defective products as a result of this.

2. Customer Service is Available

Shopping in stores that provide poor customer service is extremely inconvenient. As a result, it’s critical to shop at stores that at the very least provide a phone number and an email address for after-sales service.

Shea Moisture Shampoo’s customer service is adequate but not exceptional. You may contact them if you have any questions or concerns about your order, but it may take more than 48 hours to receive a response. This is not ideal, especially in some emergency situations.

3. Shea Moisture Shampoo meets the product description

Many stores use exaggerated marketing tactics in their advertisements to increase sales. This does not always imply that the product is a scam.

Shea Moisture Shampoo’s advertisements are quite impressive and can catch the attention of customers. Some may believe they are overhyped. However, you cannot conclude that it is a scam because Shea Moisture Shampoo does, to some extent, deliver on its promises.

4. Door-to-door Delivery

Many people prefer to shop online because it saves them time. Simply place an order and wait for the product to arrive. You are not required to drive to a physical store to obtain the product.

Shea Moisture Shampoo is an online retailer that offers door-to-door delivery. Even if you live in a remote location, you can still purchase from Shea Moisture Shampoo.

5. Easy to Place an Order

Shea Moisture Shampoo’s website design is appealing. It is very simple for people to place an order. Simply click the “add to cart” button and proceed to the payment page with your credit card. Unlike a physical store, Shea Moisture Shampoo’s website accepts orders 24 hours a day, seven days a week.

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Shea Moisture Shampoo Cons and Complaints

1. Shea Moisture Shampoo is Overpriced

Shea Moisture Shampoo is not inexpensive. Many people complain that it is too expensive. Because the quality of Shea Moisture Shampoo is not superior to that of other similar products, the higher price is not justified.

You will be able to find a similar or identical product at a lower cost elsewhere. Let me tell you where at the end of this Shea Moisture Shampoo review.

2. Inefficient logistics

Shea Moisture Shampoo is a small company with insufficient capital to invest in logistics. They are forced to rely on inefficient third-party logistics. They have minimal control over the shipping speed.

Therefore, you may see a lot of customer complaints about their slow delivery. If you want fast shipping, go with a large marketplace like Amazon. Unlike Shea Moisture Shampoo, Amazon can ship products in a matter of days.

3. Shea Moisture Shampoo Has Few Positive Reviews

I looked for positive Shea Moisture Shampoo reviews but came up empty-handed. While the product is excellent, customers may be dissatisfied with their service.

Because Shea Moisture Shampoo is a small company, you should not expect them to provide world-class service. It is preferable to purchase from a large marketplace such as Amazon if you want to ensure good after-sales service. There is much better customer protection there.

4. Shea Moisture Shampoo does not offer unconditional refunds

Shea Moisture Shampoo does not always issue refunds to customers. Although there is a refund policy, Shea Moisture Shampoo has complete discretion over whether or not to issue refunds.

Some customers may find it unjust. However, this is a disadvantage when purchasing from an independent online store. Personally, I prefer purchasing from marketplaces such as Amazon, where the refund policy is reasonable. When requesting a refund, you will have Amazon’s backup.

5. Difficult to Return the Product

If you don’t like Shea Moisture Shampoo, it’s difficult to return it to them. You would be responsible for the shipping costs.

That is why I dislike shopping at independent stores. If you want to avoid this problem, I recommend purchasing from Amazon. If you don’t like the product, you can easily return it. Later, I’ll tell you where you can get a similar or identical product to Shea Moisture Shampoo on Amazon.

6. Some Good Reviews are Written by Shea Moisture Shampoo’s Affiliates

You probably have found some other reviews of Shea Moisture Shampoo and all of them are saying good words.

But some of them are actually paid to write, meaning they are sponsored posts. Therefore, their words are often biased and not trustworthy. Those reviews are simply sales pages and do not tell you the downsides of Shea Moisture Shampoo.

By common sense, should you trust someone who has a conflict of interest that receives huge compensation by “reviewing” Shea Moisture Shampoo? Probably not. They are not reviewing, but selling!

Therefore, I recommend reading the reviews of those written by the non-affiliates of Shea Moisture Shampoo.

7. Shea Moisture Shampoo Spent a Lot of Budgets on Advertising

Shea Moisture Shampoo spends a lot of money on advertisements. There is nothing wrong with marketing their products via paid advertisements. 

But the problem is how can they make a profit with huge marketing costs? It’s common sense that Shea Moisture Shampoo passes the costs to customers. So that explains why Shea Moisture Shampoo is more expensive than other similar products you can find on Amazon. The higher price doesn’t mean their quality is better. They are just trying to cover their marketing costs.

As a smart customer, you should only pay for the quality of the product, but not the marketing costs of the product. That’s why I recommend purchasing from a large marketplace like Amazon, which I will tell you more about later.

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Positive and Negative Feedback by Real Users of Shea Moisture Shampoo

Positive Feedback

  • The product quality is acceptable
  • The brand seems legit

Negative Feedback

  • Too expensive
  • Not effective enough
  • There are better alternatives
  • It may not work for some people
  • Some bad reviews from customers

Is Shea Moisture Shampoo a scam?

I cannot say Shea Moisture Shampoo is a scam. I researched them thoroughly, including their social media pages, review sites, forums, and so on. And while I see nothing suspicious about their business, I cannot find any verified positive reviews.

If Shea Moisture Shampoo is a genuine and well-established company offering high-quality products, you should be able to find numerous positive customer reviews about them online.

But, strangely, I can’t find any. This could be due to the company’s service quality rather than its product quality. As a result, I have less faith in them. That’s why I looked for a similar or identical product on Amazon for you. Let me elaborate later.

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How to Contact Shea Moisture Shampoo’s Customer Service?

Shea Moisture Shampoo does not have great customer service. It may take more than 48 hours to get a response from them. Here are the contact details:

Phone: 1(866) 478-1925

Contact form found on their website

Shea Moisture Shampoo Reviews: Final Verdict

Shea Moisture Shampoo is a fantastic product that delivers on the promises made in their advertisements. However, I would not recommend purchasing from them. Instead, you can find a similar or identical product on Amazon.

Because Shea Moisture Shampoo is a small company, I am hesitant to purchase from them. Personally, I always try to find an alternative on Amazon. Every time, I can find a similar or better one at a lower price on Amazon. In the following section, I’ll tell you where you can get it on Amazon.

Where to Get the Best Alternative for Shea Moisture Shampoo?

If you’d like to get the best alternative for Shea Moisture Shampoo, you might go to Amazon.

I just found a very similar product on Amazon that can produce the same or even better results. It is also more reasonably priced!

That’s why I bought from Amazon, and I don’t regret it because of the excellent customer service and quick delivery.

You should look into it so that you won’t regret it later.

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