Should you buy Zo Skin Health? Is it worth your money or a scam?
If you are reading this Zo Skin Health review, chances are you have watched the ads for Zo Skin Health and wonder if it really delivers what it claims.
Over the past few weeks, I have done thorough research about the Zo Skin Health to help you make an informed decision. I can tell you everything you need to know before you buy.
At the end of this review, I will also tell you the best alternative of Zo Skin Health so that you can enjoy the same benefit at a lower cost.
In this Zo Skin Health review, I’ll cover the following topics to assist you in making an informed decision:
What is Zo Skin Health?
Dermatologist and founder Zein Obagi’s Zo Skin Health skin care line has received universal praise from critics. Cosmopolitan, Reader’s Digest and Good Housekeeping have all recognised its products with their own awards. In addition to their brightening and anti-ageing creams, they also offer formulas to fight acne.
But do the benefits you get from using Zo Skin Health’s products outweigh the cost? Do they actually contain anti-ageing chemicals that have been proven in clinical studies? Is there anything that could be harmful added to them?
In this post, we will evaluate the ingredients in two of Zo Skin Health’s best-selling products- an exfoliating polish called Exfoliating Polish and a growth factor serum called Growth Factor Serum- and answer all of these questions (an anti-ageing serum).
We will discuss our reservations about the brand’s claims of clinical efficacy and provide authentic user reviews of their products.
Zo Skin Health Exfoliating Polish Review
The exfoliating polish is a best seller from Zo Skin Health. The magnesium oxide crystals in the mixture, the company says, “slough off dead skin cells,” leaving skin “instantly soft and smooth.”
This information is not mentioned by the manufacturer, and we could find no studies supporting the idea that topical magnesium oxide has any beneficial effects on the skin.
We are confused about the inclusion of sodium bicarbonate (baking fizzy drink) as one of the first components in Zo Skin Health Exfoliating Polish. In the one clinical study in which sodium bicarbonate was used, it was shown not to relieve psoriasis symptoms.
Melaleuca alternifolia (tea tree) leaf oil is a promising ingredient. It is possible that this essential oil may help damaged skin. The antibacterial effects of tea tree oil were demonstrated in a medical review published in the International Journal of Dermatology, suggesting that it may be useful in treating acne and skin lesions.
As for the list of ingredients on Zo Skin Health’s website, we noticed that the concentration is not listed. As with other essential oils, there is an optimal concentration range for tea tree oil, and using too high a concentration can be harmful to the skin. It is imperative that the concentration of the essential oil be clearly stated by all cosmetic manufacturers.
Glycerin has been shown to have a positive effect on the moisture content and barrier function of the skin.
Tetrahexyldecyl ascorbate, an ester of vitamin C, is a unique ingredient in this product. Although Zo Skin Health says that this ingredient “helps to brighten the skin,” we find that the opposite is true.
Without another stabilizing element (which is not included in Zo Skin Health Exfoliating Polish), tetrahexyldecyl ascorbate is not able to improve skin quality, according to a medical evaluation published in the International Journal of Molecular Sciences in 2021. It is possible that tetrahexyldecyl ascorbate is not very stable in the natural environment of the skin.
According to the results of this study, [tetrahexyldecyl ascorbate] has a low oxygen radical absorption capacity and is rapidly degraded in the presence of singlet oxygen… Acetylzingerone, on the other hand, has been shown to arrest this degradation.
There are some elements in Zo Skin Health Exfoliating Polish that should be avoided for health reasons, and we hope you will agree with this recommendation. The use of perfume is not beneficial from a dermatological perspective, and there is evidence that it may be harmful.
Recent research suggests that this chemical may be hazardous to human health. We have described this in detail in our review of Nexxus Shampoo, another personal care product containing fragrance.
Green 6 is an artificial dye included in this composition. When it comes to cosmetics for the face, we advise consumers to stay away from anything that contains artificial dyes.
Medical studies suggest that artificial dyes can be dangerous to humans because they can be absorbed through the skin. The authors of the research report you were just referred to state, “Consumers are largely uninformed about the deadly truth behind the seductive appeal of artificial colours.”
Zo Skin Health Exfoliating Polish contains perfume and artificial colours. Although it may be effective as an exfoliant due to these ingredients, we do not recommend it because we could not find any anti-ageing ingredients in its composition.
The “rachel grace” channel has one of the most viewed reviews of Zo Skin Health Exfoliating Polish on YouTube. This product was developed by a beautician who describes how she uses it for her own needs and those of her clients.
Zo Skin Health Growth Factor Serum
One of the most popular products that Zo Skin Health offers is Growth Factor Serum. The company behind this product markets it as an anti-ageing agent, as it can reduce the visibility of wrinkles and other signs of ageing.
Hydrolyzed sericin is a new chemical and an effective anti-ageing agent used in this formulation. According to a recent medical report, this chemical has a positive aesthetic effect. When applied topically, it reduces the appearance of wrinkles and tightens the skin.
The dipeptide diaminobutyroylbenzylamide diacetate is another effective ingredient of this serum. The effect of this chemical on facial wrinkles was studied in a clinical trial, and the results were encouraging. After 3 months of treatment with this substance, 86% of patients reported a reduction in wrinkles around the eyes and 71% reported a reduction in wrinkles around the upper lip.
Because of its photoprotective properties, tocopherol is a smart addition to a topical serum like this one. According to our Beautycounter reviews, this ingredient’s ability to mitigate sun damage to the skin is well-documented scientifically.
Both the Exfoliating Polish and this product are perfumed, which is a shame. We believe that this product is better for you than the Exfoliating Polish because it does not contain artificial colourants.
Due to the combination of effective anti-ageing components contained in the Zo Skin Health Growth Factor Serum, we believe it has a good chance of having a positive impact. However, overall, we cannot recommend the product due to the aroma it contains.
One of the best and most informative YouTube reviews of Zo Skin Health Growth Factor Serum comes from a doctor who calls herself “Dr. Ania Marie, MD”.
Zo Skin Health’s Clinical Proof Claims
Clinical Proof is a section of the Zo Skin Health website. It contains data from clinical trials that support claims that certain of the company’s products are effective. The problem, however, is that none of the claims are supported by any sources.
The company offers figures that purport to prove the effectiveness of its products, but provides no references to the original research.
We call on Zo Skin Health to either back up its claims with clinical data or remove them from its website. As far as the company’s reputation is concerned, this is a major warning sign.
We urge consumers to completely reject skin care companies’ claims of clinical support unless the products or the substances in the products have been shown to be beneficial in clinical studies published in peer-reviewed scientific journals. When it comes to studying products, this method is unsurpassed.
Zo Skin Health Program Review
A YouTuber named “Sydney Nicole” reviewed a Zo Skin Health regimen that consists of numerous products that are used regularly without receiving any compensation from the company. She talks about the value of the products and shows before and after pictures.
Benefits of Zo Skin Health
1. Product Quality is acceptable
Zo Skin Health’s product quality is satisfactory. It’s well-designed and serves its purpose well. Some customers may, however, receive defective products from them. As a result, I would recommend that Zo Skin Health inspect the products before shipping them to customers. Customers are less likely to receive subpar or defective products as a result of this.
2. Customer Service is Available
Shopping in stores that provide poor customer service is extremely inconvenient. As a result, it’s critical to shop at stores that at the very least provide a phone number and an email address for after-sales service.
Zo Skin Health’s customer service is adequate but not exceptional. You may contact them if you have any questions or concerns about your order, but it may take more than 48 hours to receive a response. This is not ideal, especially in some emergency situations.
3. Zo Skin Health meets the product description
Many stores use exaggerated marketing tactics in their advertisements to increase sales. This does not always imply that the product is a scam.
Zo Skin Health’s advertisements are quite impressive and can catch the attention of customers. Some may believe they are overhyped. However, you cannot conclude that it is a scam because Zo Skin Health does, to some extent, deliver on its promises.
4. Door-to-door Delivery
Many people prefer to shop online because it saves them time. Simply place an order and wait for the product to arrive. You are not required to drive to a physical store to obtain the product.
Zo Skin Health is an online retailer that offers door-to-door delivery. Even if you live in a remote location, you can still purchase from Zo Skin Health.
5. Easy to Place an Order
Zo Skin Health’s website design is appealing. It is very simple for people to place an order. Simply click the “add to cart” button and proceed to the payment page with your credit card. Unlike a physical store, Zo Skin Health’s website accepts orders 24 hours a day, seven days a week.
Zo Skin Health Cons and Complaints
1. Zo Skin Health is Overpriced
Zo Skin Health is not inexpensive. Many people complain that it is too expensive. Because the quality of Zo Skin Health is not superior to that of other similar products, the higher price is not justified.
You will be able to find a similar or identical product at a lower cost elsewhere. Let me tell you where at the end of this Zo Skin Health review.
2. Inefficient logistics
Zo Skin Health is a small company with insufficient capital to invest in logistics. They are forced to rely on inefficient third-party logistics. They have minimal control over the shipping speed.
Therefore, you may see a lot of customer complaints about their slow delivery. If you want fast shipping, go with a large marketplace like Amazon. Unlike Zo Skin Health, Amazon can ship products in a matter of days.
3. Zo Skin Health Has Few Positive Reviews
I looked for positive Zo Skin Health reviews but came up empty-handed. While the product is excellent, customers may be dissatisfied with their service.
Because Zo Skin Health is a small company, you should not expect them to provide world-class service. It is preferable to purchase from a large marketplace such as Amazon if you want to ensure good after-sales service. There is much better customer protection there.
4. Zo Skin Health does not offer unconditional refunds
Zo Skin Health does not always issue refunds to customers. Although there is a refund policy, Zo Skin Health has complete discretion over whether or not to issue refunds.
Some customers may find it unjust. However, this is a disadvantage when purchasing from an independent online store. Personally, I prefer purchasing from marketplaces such as Amazon, where the refund policy is reasonable. When requesting a refund, you will have Amazon’s backup.
5. Difficult to Return the Product
If you don’t like Zo Skin Health, it’s difficult to return it to them. You would be responsible for the shipping costs.
That is why I dislike shopping at independent stores. If you want to avoid this problem, I recommend purchasing from Amazon. If you don’t like the product, you can easily return it. Later, I’ll tell you where you can get a similar or identical product to Zo Skin Health on Amazon.
6. Some Good Reviews are Written by Zo Skin Health’s Affiliates
You probably have found some other reviews of Zo Skin Health and all of them are saying good words.
But some of them are actually paid to write, meaning they are sponsored posts. Therefore, their words are often biased and not trustworthy. Those reviews are simply sales pages and do not tell you the downsides of Zo Skin Health.
By common sense, should you trust someone who has a conflict of interest that receives huge compensation by “reviewing” Zo Skin Health? Probably not. They are not reviewing, but selling!
Therefore, I recommend reading the reviews of those written by the non-affiliates of Zo Skin Health.
7. Zo Skin Health Spent a Lot of Budgets on Advertising
Zo Skin Health spends a lot of money on advertisements. There is nothing wrong with marketing their products via paid advertisements.
But the problem is how can they make a profit with huge marketing costs? It’s common sense that Zo Skin Health passes the costs to customers. So that explains why Zo Skin Health is more expensive than other similar products you can find on Amazon. The higher price doesn’t mean their quality is better. They are just trying to cover their marketing costs.
As a smart customer, you should only pay for the quality of the product, but not the marketing costs of the product. That’s why I recommend purchasing from a large marketplace like Amazon, which I will tell you more about later.
Is Zo Skin Health a scam?
I cannot say Zo Skin Health is a scam for legal reasons. I researched them thoroughly, including their social media pages, review sites, forums, and so on. And while I see nothing suspicious about their business, I cannot find any verified positive reviews.
If Zo Skin Health is a genuine and well-established company offering high-quality products, you should be able to find numerous positive customer reviews about them online.
But, strangely, I can’t find any. This could be due to the company’s service quality rather than its product quality. As a result, I have less faith in them. That’s why I looked for a similar or identical product on Amazon for you. Let me elaborate later.
Zo Skin Health Customer Reviews
At the time of updating this article, the Zo Skin Health Exfoliating Polish had received 659 reviews on Amazon, with an amazing average rating of 4.8 stars. Fakespot, a program that can detect fake positive and negative Amazon reviews, gave this product an A+. This is strong evidence that every review is genuine.
An “A” rating on Fakespot means this is the best skin care product we have tested here at Illuminate Health.
An anonymous Amazon customer gave the most helpful review of the product on Amazon, praising the “anti-ageing” effects of the product.
“My esthetician recommended this product to me, and when I ran out, I reordered from Amazon. My complexion has improved significantly, dark spots have disappeared, and my skin tone is softer. I wholeheartedly recommend this product!”
An “Eve” claims the product is fake and not from the real company, in the most prominent bad review left by a confirmed buyer:
“I have used Z products before and usually get them from my dermatologist, but this time I ordered from an Amazon seller. The product is diluted and not 100% pure; the packaging says Z obagi, but the first impression when you see it is that it’s been used and diluted.”
Positive and Negative Feedback by Real Customers of Zo Skin Health
- Effective ingredients
- Like to have an anti-aging effect
- Positive real user reviews
- Fragrances are present.
- A best seller has a synthetic dye.
- Relatively costly
- Claims of clinical efficacy without evidence
How to Contact Zo Skin Health’s Customer Service?
Zo Skin Health does not have great customer service. It may take more than 48 hours to get a response from them. Here are the contact details:
Customer service email: https://zoskinhealth.com/pages/contact-us
Zo Skin Health Reviews: Final Verdict
Zo Skin Health is a fantastic product that delivers on the promises made in their advertisements. However, I would not recommend purchasing from them. Instead, you can find a similar or identical product on Amazon.
Because Zo Skin Health is a small company, I am hesitant to purchase from them. Personally, I always try to find an alternative on Amazon. Every time, I can find a similar or better one at a lower price on Amazon. In the following section, I’ll tell you where you can get it on Amazon.
Where to Get the Best Alternative of Zo Skin Health?
If you’d like to get the best alternative for Zo Skin Health, you might go to Amazon.
I just found a very similar product on Amazon that can produce the same or even better results. It is also more reasonably priced!
That’s why I bought one from Amazon, and I don’t regret it because of the excellent customer service and quick delivery.
You should look into it so that you won’t regret it later.