Nuzzle Pillow Review (2023): Scam or Legit?

[Note: this review is written by a customer of Nuzzle Pillow and edited by us.] 

If you’re like me, you’ve probably come across the ads for Nuzzle Pillow and wondered if it lives up to its claims. As someone who values a good night’s sleep, I decided to give it a try and share my personal experience in this Nuzzle Pillow review. 

Before diving into the details, I want to clarify that I’m not affiliated with Nuzzle Pillow in any way. My words are based solely on my unbiased and firsthand experience.

Discovering Nuzzle Pillow

The concept of a pillow inspired by NASA intrigued me. The idea of a pillow that provides support even outside of zero gravity sounded promising. The ads emphasized the thousands of nano-coil fibers that fight gravity on a microscopic scale to cradle your head and support your neck. This was definitely something I wanted to try for myself.

The Nuzzle Pillow Review


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Unboxing and First Impressions

When my Nuzzle Pillow arrived, I eagerly unboxed it. The fabric felt soft and luxurious, just as advertised. I immediately noticed the attention to detail in its construction. The pillow had two inner layers that could be adjusted to fit different sleeping styles. As a combination sleeper, this feature was particularly appealing to me.

Sleeping Experience

From the first night, I could feel the difference that Nuzzle Pillow made. The support it provided to my neck and head was remarkable. I no longer woke up with stiffness or discomfort. The thin layer worked perfectly for me when I slept on my stomach, providing the right amount of softness without compromising support. When I switched to my back or side, the medium layer kept my spine aligned and ensured a restful sleep.

Durability and Shape Retention

Nuzzle Pillow claims to retain its shape for 1,001 nights and days, and I must say, it has held up remarkably well so far. After several months of use, it still maintains its shape and supportive features. The quality of the materials used is evident in its durability, and I’m confident it will continue to provide the same level of comfort in the long run.

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Cooling Technology and Washability

One of the standout features of Nuzzle Pillow is its use of phase-change fabric, similar to NASA’s space suits. This fabric automatically cools itself to regulate temperature, ensuring a comfortable sleep environment. 

As someone who tends to get warm during the night, this feature made a noticeable difference in my comfort level. A

dditionally, the fact that Nuzzle Pillow is machine washable is a major convenience. It’s reassuring to know that I can easily clean it whenever needed.

Customer Service Experience

While my experience with Nuzzle Pillow itself has been excellent, I must address the customer service aspect. There have been reports of slow response times from Nuzzle Pillow’s customer service team, with inquiries sometimes taking more than 48 hours to receive a reply. 

While I haven’t personally encountered any issues that required reaching out to customer service, it’s worth considering this aspect before making a purchase.

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The Best Alternative

Although my experience with Nuzzle Pillow has been positive overall, I want to highlight a compelling alternative on Amazon that offers comparable or even superior results.

Sidney Sleep Side and Back Sleeper Pillow for Neck and Shoulder Pain Relief - Firm Memory Foam Bed Pillow for Sleeping - Adjustable Loft - Queen Size Washable Case. Extra Fill Included (Queen, White)

Final Thoughts

As someone who has personally experienced the benefits of Nuzzle Pillow, I can confidently say that it lives up to its claims. 

The support, adjustability, and comfort it provides have significantly improved my sleep quality. The fabric quality, durability, and cooling technology are all noteworthy features. 

However, it’s important to keep in mind the reported customer service concerns associated with Nuzzle Pillow. If exceptional customer service and quick delivery are your priorities, I recommend exploring the alternative product on Amazon that offers a similar sleeping experience at a more affordable price. Make an informed decision based on your needs and preferences to ensure a satisfying purchase and a restful night’s sleep.

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3 thoughts on “Nuzzle Pillow Review (2023): Scam or Legit?”

  1. In my experience, this company did scam me on Indiegogo by charging almost double the amount they charge on Amazon for a pillow but they never sent me a pillow or responded to my inquiries. They strung many of us along with empty promises of shipment so that we no longer have recourse via our credit cards. Genuine and well-established companies don’t rip so many people off.

  2. I just saw a commercial for this product, stating it is the first pillow to have the ability to put 2 pillows inside the cover. WRONG !!!!!!! SLEEPGRAM has been doing it for at least the last 2 years. If nuzzle lies about this incorrect fact, what other lies??

  3. Brian
    April 5 2023

    I was scammed out of $194 on my credit card by the Nuzzle company for 2 pillows that should have been half the price or 1/3 the price had ordered them on Amazon. After contacting Nuzzle customer service several times over many days by the only means allowed (email) just to get the promised confirmation number in 24 hours I am still waiting for a response other than the automatic reply. They were swift to collect their money on the same day of the order so I should have had a confirmation # immediately. I’m sure I will never receive the product or get a response about my overpayment. So disgusted with their CEO Jack C. taking peoples hard earned money.

    I will probably never receive


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