Zaful Reviews – Scam or Legit? Exposed!

Should you buy Zaful? Is it worth your money or a scam?

If you are reading this Zaful review, chances are you have watched the ads for Zaful and wonder if it really delivers what it claims.

It’s challenging to discover an affordable, comprehensive, and trustworthy overseas clothes brand (including quick shipments, easy returns, high-quality pieces, and great deals). In spite of lacking some of these features, Zaful remains a popular choice because it comes so close.

This retailer is famous for offering eye-catching discounts, such as their “under $9” department and “activewear under $10.”

Over the past few weeks, I have done thorough research about the Zaful to help you make an informed decision. I can tell you everything you need to know before you buy. 

At the end of this review, I will also tell you the best alternative of Zaful so that you can enjoy the same benefit at a lower cost.

In this Zaful review, I’ll cover the following topics to assist you in making an informed decision:

What is Zaful?

Established in Hong Kong in 2014, Zaful is a rapidly expanding online retailer. Wide selections of formal attire, casual dress, and swimwear are available.

You won’t find anything like their men’s department anywhere else. Inexpensive and adorable, Zaful is worth checking out.

It’s not always a terrible thing when this happens. You don’t have to buy yourself one solid white shirt to wear forever and ever.

It’s more likely that you’ll find a suit that’s ideal for a beach trip, a social brunch, or a fancy supper. It’s fun to try out the newest styles and find out what you enjoy most there.

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Zaful Reviews

Zaful Clothing Review

Tops, bottoms, jackets, cardigans, loungewear, sweaters, and more can all be found for both men and women on Zaful’s online store. Their selection of fashionable, yet reasonably priced, dresses is very well-liked. Mini, bodycon, and sweater dresses are just some of the many options.

Zaful Swimsuit Reviews

Because I think the swimsuits on Zaful are so great, I’m going to devote a substantial portion of my review on them. Having first purchased a bathing suit from Zaful to “test the waters,” so to speak, I promptly ordered several more.

The cloth is reasonably priced and of an excellent quality (aside from a few frayed threads here and there). So far I haven’t had any problems with the fabric fading or the garment breaking apart, and I’ve worn them all summer long.

Each whole set costs between $8 and $15.

Consistent with size. Choose a top with adjustable straps if you often have trouble finding the right size.

In a word, quality! It’s not incredibly high quality, but it’s surprisingly good for the price. And it holds up well to repeated washings without becoming threadbare or faded, especially considering how cheap it is.

The three-piece swimsuits that include a cover-up are my favorite this season.

Zaful Dresses Reviews

Here’s what one shopper thought about their Zaful dress purchase:

“They sold me three dresses. Everything was shipped individually and took around 2-3 weeks, but everything fit and is of good quality! One of the straps had to be taken in because I have a short torso. Although not of good quality, I will order from them again!” – rhodophyta_baker on Reddit

Zaful Customer Reviews

To give you a better understanding of how other shoppers feel about Zaful, we looked for real customer reviews on sites like Reddit and Trustpilot. Here is a summary of the most common comments made by clients:

  • fashionable clothing
  • a vast range
  • extremely affordable
  • Shipping takes time.
  • Items do occasionally go missing.
  • Some claim the quality is poor, while others say it’s excellent for the price.

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How Long Does Zaful Take to Ship? 

The typical delivery time for my orders was two to three weeks.

The lengthy time it took for my packages to arrive from Zaful was one thing I did not appreciate. I get that it has to go from another nation, but their competitors have always delivered faster to me.

The fact that I have to spend $59 or more to qualify for free shipping is also a major drawback. This is quite pricey, so I keep an eye out for promotions that bring the price down to $35 or more. The cost to mail something to you is $6, plus an additional $1.99 for shipping insurance.

Also, first-time customers can receive free express shipping on orders over $129. This is a large investment, but it’s worth it because subsequent orders will cost less.

But if you can stand to wait, you won’t be disappointed. As I’ve already noted, the average delivery time for my orders was two weeks, while a few took three. In most cases, I would forget I had made a purchase until it arrived, at which point I would get a kick out of the unexpectedness.

Is Zaful True to Size?

YES! This has always been a problem for me when buying from foreign labels; the sizes are either too big or too small. Surprisingly, almost everything I’ve ordered from Zaful has been a perfect fit.

Since I’ve never had a problem, I rarely consult their size chart, but it may come in handy in your case. These are also included on every product.

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Tips For Purchasing From Zaful

  • Do not buy anything before reading the reviews to see what other customers think (also check out the pictures to see how the clothes actually look on people who have purchased them).
  • Always look for a discount or a coupon. Sweaters, for example, can cost you $30 if you buy them outside of their bargain sections. They always appear to have coupons available, so be sure to use one of those before you check out. For instance, if you sign up for their email program, they will discount your first purchase by 15%.
  • If you want to be sure the fit and quality are up to snuff before making a larger investment, it’s best to start small.
  • Before making a purchase, take sure to research the products’ return policy (see their return policy – also keep in mind you need to pay for return shipping).
  • Sign up for their email list to receive exclusive discounts and access to their fun discounted sections. They often have buy one get one 99% off specials in their $9.99 and less section, which is why I frequent it often.

Who owns Zaful?

Looking at the cold, hard facts is the first step in determining whether or not Zaful is a scam. If you have had bad experiences with dressily or Rose Gal, Zaful is not a good alternative.

At least eight of these domains are associated with a single Chinese firm that declared sales of over $200 million last year.

You can find what you need at Dressily, Rose Wholesale, Shein, Rose Gal, Sammy Dress, Zaful, Nasty Dress, Twinkle Deals, or Trends Gal.

Zaful’s website displays a mailing address in Luxembourg. The same address is used by both Rose Gal and Dressily.

Rose wholesalers are another business that makes use of it. Google Maps shows a building with what appears to be a desk or cubicle, but no people inside.

It was discovered after further analysis that Shein and Zaful share domain similarities. Shenzhen Global Egrow E-Commerce Co., owned and operated by Yang Jianxin, is a sizable Chinese e-commerce provider.

Zaful Return Policy

My main complaint about Zaful is its return policy, which I doubt anyone else likes either. First of all, you can only return the items specified below and you’ll have to pay for the return freight.

Items that cannot be returned:

  • Lingerie
  • Swimwear
  • Beauty items
  • Luck Bags
  • Masks and protective equipment 
  • Discounted items

This happened to me a few times when I wanted to return individual things from multiple orders. 

As it turned out, the cost of return shipping was so high that it was almost as much as the original purchase price of the clothes. The fact that they don’t provide free returns isn’t a deal breaker for me because I’ve had good luck with their clothing, but it is nice to have the option when shopping.

If you’re concerned about this return policy, you may rest easy knowing that your first order at SheIn can be returned at no cost to you.

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Benefits of Zaful

1. Product Quality is acceptable

Zaful’s product quality is satisfactory. It’s well-designed and serves its purpose well. Some customers may, however, receive defective products from them. As a result, I would recommend that Zaful inspect the products before shipping them to customers. Customers are less likely to receive subpar or defective products as a result of this.

2. Customer Service is Available

Shopping in stores that provide poor customer service is extremely inconvenient. As a result, it’s critical to shop at stores that at the very least provide a phone number and an email address for after-sales service.

Zaful’s customer service is adequate but not exceptional. You may contact them if you have any questions or concerns about your order, but it may take more than 48 hours to receive a response. This is not ideal, especially in some emergency situations.

3. Zaful meets the product description

Many stores use exaggerated marketing tactics in their advertisements to increase sales. This does not always imply that the product is a scam.

Zaful’s advertisements are quite impressive and can catch the attention of customers. Some may believe they are overhyped. However, you cannot conclude that it is a scam because Zaful does, to some extent, deliver on its promises.

4. Door-to-door Delivery

Many people prefer to shop online because it saves them time. Simply place an order and wait for the product to arrive. You are not required to drive to a physical store to obtain the product.

Zaful is an online retailer that offers door-to-door delivery. Even if you live in a remote location, you can still purchase from Zaful.

5. Easy to Place an Order

Zaful’s website design is appealing. It is very simple for people to place an order. Simply click the “add to cart” button and proceed to the payment page with your credit card. Unlike a physical store, Zaful’s website accepts orders 24 hours a day, seven days a week.

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Zaful Cons and Complaints

1. Zaful is Overpriced

Zaful is not inexpensive. Many people complain that it is too expensive. Because the quality of Zaful is not superior to that of other similar products, the higher price is not justified.

You will be able to find a similar or identical product at a lower cost elsewhere. Let me tell you where at the end of this Zaful review.

2. Inefficient logistics

Zaful is a small company with insufficient capital to invest in logistics. They are forced to rely on inefficient third-party logistics. They have minimal control over the shipping speed.

Therefore, you may see a lot of customer complaints about their slow delivery. If you want fast shipping, go with a large marketplace like Amazon. Unlike Zaful, Amazon can ship products in a matter of days.

3. Zaful Has Few Positive Reviews

I looked for positive Zaful reviews but came up empty-handed. While the product is excellent, customers may be dissatisfied with their service.

Because Zaful is a small company, you should not expect them to provide world-class service. It is preferable to purchase from a large marketplace such as Amazon if you want to ensure good after-sales service. There is much better customer protection there.

4. Zaful does not offer unconditional refunds

Zaful does not always issue refunds to customers. Although there is a refund policy, Zaful has complete discretion over whether or not to issue refunds.

Some customers may find it unjust. However, this is a disadvantage when purchasing from an independent online store. Personally, I prefer purchasing from marketplaces such as Amazon, where the refund policy is reasonable. When requesting a refund, you will have Amazon’s backup.

5. Difficult to Return the Product

If you don’t like Zaful, it’s difficult to return it to them. You would be responsible for the shipping costs.

That is why I dislike shopping at independent stores. If you want to avoid this problem, I recommend purchasing from Amazon. If you don’t like the product, you can easily return it. Later, I’ll tell you where you can get a similar or identical product to Zaful on Amazon.

6. Some Good Reviews are Written by Zaful’s Affiliates

You probably have found some other reviews of Zaful and all of them are saying good words.

But some of them are actually paid to write, meaning they are sponsored posts. Therefore, their words are often biased and not trustworthy. Those reviews are simply sales pages and do not tell you the downsides of Zaful.

By common sense, should you trust someone who has a conflict of interest that receives huge compensation by “reviewing” Zaful? Probably not. They are not reviewing, but selling!

Therefore, I recommend reading the reviews of those written by the non-affiliates of Zaful.

7. Zaful Spent a Lot of Budgets on Advertising

Zaful spends a lot of money on advertisements. There is nothing wrong with marketing their products via paid advertisements. 

But the problem is how can they make a profit with huge marketing costs? It’s common sense that Zaful passes the costs to customers. So that explains why Zaful is more expensive than other similar products you can find on Amazon. The higher price doesn’t mean their quality is better. They are just trying to cover their marketing costs.

As a smart customer, you should only pay for the quality of the product, but not the marketing costs of the product. That’s why I recommend purchasing from a large marketplace like Amazon, which I will tell you more about later.

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Is Zaful a scam?

I cannot say Zaful is a scam for legal reasons. I researched them thoroughly, including their social media pages, review sites, forums, and so on. And while I see nothing suspicious about their business, I cannot find any verified positive reviews.

If Zaful is a genuine and well-established company offering high-quality products, you should be able to find numerous positive customer reviews about them online.

But, strangely, I can’t find any. This could be due to the company’s service quality rather than its product quality. As a result, I have less faith in them. That’s why I looked for a similar or identical product on Amazon for you. Let me elaborate later.

How to Contact Zaful’s Customer Service?

Zaful does not have great customer service. It may take more than 48 hours to get a response from them. Here are the contact details:

Customer service email: [email protected]

US&CANADA CUSTOMERS ONLY: +(1)-360-824-5022

INTERNATIONAL CUSTOMERS: +(001)-360-824-5022

Zaful Reviews: Final Verdict

Zaful is a fantastic product that delivers on the promises made in their advertisements. However, I would not recommend purchasing from them. Instead, you can find a similar or identical product on Amazon.

Because Zaful is a small company, I am hesitant to purchase from them. Personally, I always try to find an alternative on Amazon. Every time, I can find a similar or better one at a lower price on Amazon. In the following section, I’ll tell you where you can get it on Amazon.

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Where to Get the Best Alternative of Zaful?

If you’d like to get the best alternative for Zaful, you might go to Amazon.

I just found a very similar product on Amazon that can produce the same or even better results. It is also more reasonably priced!

That’s why I bought one from Amazon, and I don’t regret it because of the excellent customer service and quick delivery.

You should look into it so that you won’t regret it later.

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