Vivrelle Reviews – Scam or Legit? Exposed!

Should you buy Vivrelle? Is it worth your money or a scam?

If you are reading this Vivrelle review, chances are you have watched the ads for Vivrelle and wonder if it really delivers what it claims.

Over the past few weeks, I have done thorough research about the Vivrelle to help you make an informed decision. I can tell you everything you need to know before you buy. 

At the end of this review, I will also tell you the best alternative of Vivrelle so that you can enjoy the same benefit at a lower cost.

In this Vivrelle review, I’ll cover the following topics to assist you in making an informed decision:

What is Vivrelle?

Simply said, Vivrelle is a rental service that launched in 2018 and offers a wide variety of luxury brands to its customers.

You can rent or even buy products such as fashionable purses, exquisite jewelry, magnificent diamonds, and beautiful watches from Vivrelle.

Read on to gain a deeper understanding of the inner workings of this corporation.

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How Does Vivrelle Work?

Premier, Classique, Couture, and Couture Plus are the four levels of membership available at Vivrelle, listed from most affordable to most expensive.

If you choose to sign up for a membership, you can pay on a monthly basis or prepay for as long as a year.

  • Premier membership: For $39 per month, you can rent one piece of jewelry at a time with a retail value of up to $1,000.
  • Classique membership is $99 a month and includes the ability to rent one item at a time. This membership includes jewelry and bags for up to $4,000 in retail value.
  • Couture membership: Members can rent one item at a time for $199 per month. This time, all jewelry, purses, and limited edition pieces are available.
  • Couture + membership: $279 per month; has all of the benefits of the normal Couture membership, but lets you to rent two items at once.

You can keep whatever you like for as long as you like with any membership plan. In addition to the convenience of having the item shipped directly to your door, there are no overdue fines or time limits on borrowing items.

Vivrelle Reviews


All of the reviews of Vivrelle that can be found on the internet are glowing compliments. People who have shopped there think it’s a great opportunity to sample high-end goods on a budget.

The main drawback is that the first-come, first-served system doesn’t always work because a member can keep a bag for as long as they like.


Having a variety of membership levels gives the impression that the service is affordable for all types of customers.

But you need to be a member for at least three months before you may cancel.


It’s safe to assume that high-end designers like Chanel, Gucci, Balenciaga, and Louis Vuitton take excellent care of their wares.

Vivrelle is not endorsed by or linked with any of the brands they sell, but they do have a team that verifies the legitimacy of each brand they sell.

In addition, they perform comprehensive quality assurance checks on all bags and accessories before to shipment to guarantee the highest possible standard.

Obviously, the quality of a product can differ if you’re not the first person to rent it.

Shipping and Returns

As a member, you’ll receive free shipping on all orders; the cost of shipping and handling is already factored into your membership price.

As of right now, Vivrelle only ships within the United States, but that may change in the near future.

In terms of returns, sending an item back to Vivrelle with the pre-paid mailing label is all that’s required to receive a refund or exchange for a new product.

Customer Service

You can ask the Vivrelle staff for help getting a refund if you are unhappy with your purchase.

Some Vivrelle customers have complained about how long they had to wait for a response from the company.

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Vivrelle Handbag Reviews

When it comes to purses, Vivrelle has an incredible selection. Vivrelle simplifies the process of finding the perfect handbag by stocking a wide variety of styles, from backpacks and totes to shoulder bags and minis.

High-end labels such as Prada, Balenciaga, Fendi, and Dior may be found at Vivrelle.

If you click on a bag, you can get more information about it, like its materials, dimensions, availability, and suggested retail price.

There is an option to be notified when the bag you desire becomes available again in the event that it is currently sold out.

Vivrelle Jewelry Reviews

Vivrelle is known not only for her luxurious purses, but also for her exquisite jewelry.

The company’s fine collection features names like Hermès, Louis Vuitton, Yves Saint Laurent, and Chanel, and is available to all members.

The challenge comes in determining if the piece of jewelry, say a ring, is a good fit.

Vivrelle does not specify the size of the jewelry, only showing it next to various household things for size reference.

Benefits of Vivrelle

1. Product Quality is acceptable

Vivrelle’s product quality is satisfactory. It’s well-designed and serves its purpose well. Some customers may, however, receive defective products from them. As a result, I would recommend that Vivrelle inspect the products before shipping them to customers. Customers are less likely to receive subpar or defective products as a result of this.

2. Customer Service is Available

Shopping in stores that provide poor customer service is extremely inconvenient. As a result, it’s critical to shop at stores that at the very least provide a phone number and an email address for after-sales service.

Vivrelle’s customer service is adequate but not exceptional. You may contact them if you have any questions or concerns about your order, but it may take more than 48 hours to receive a response. This is not ideal, especially in some emergency situations.

3. Vivrelle meets the product description

Many stores use exaggerated marketing tactics in their advertisements to increase sales. This does not always imply that the product is a scam.

Vivrelle’s advertisements are quite impressive and can catch the attention of customers. Some may believe they are overhyped. However, you cannot conclude that it is a scam because Vivrelle does, to some extent, deliver on its promises.

4. Door-to-door Delivery

Many people prefer to shop online because it saves them time. Simply place an order and wait for the product to arrive. You are not required to drive to a physical store to obtain the product.

Vivrelle is an online retailer that offers door-to-door delivery. Even if you live in a remote location, you can still purchase from Vivrelle.

5. Easy to Place an Order

Vivrelle’s website design is appealing. It is very simple for people to place an order. Simply click the “add to cart” button and proceed to the payment page with your credit card. Unlike a physical store, Vivrelle’s website accepts orders 24 hours a day, seven days a week.

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Vivrelle Cons and Complaints

1. Vivrelle is Overpriced

Vivrelle is not inexpensive. Many people complain that it is too expensive. Because the quality of Vivrelle is not superior to that of other similar products, the higher price is not justified.

You will be able to find a similar or identical product at a lower cost elsewhere. Let me tell you where at the end of this Vivrelle review.

2. Inefficient logistics

Vivrelle is a small company with insufficient capital to invest in logistics. They are forced to rely on inefficient third-party logistics. They have minimal control over the shipping speed.

Therefore, you may see a lot of customer complaints about their slow delivery. If you want fast shipping, go with a large marketplace like Amazon. Unlike Vivrelle, Amazon can ship products in a matter of days.

3. Vivrelle Has Few Positive Reviews

I looked for positive Vivrelle reviews but came up empty-handed. While the product is excellent, customers may be dissatisfied with their service.

Because Vivrelle is a small company, you should not expect them to provide world-class service. It is preferable to purchase from a large marketplace such as Amazon if you want to ensure good after-sales service. There is much better customer protection there.

4. Vivrelle does not offer unconditional refunds

Vivrelle does not always issue refunds to customers. Although there is a refund policy, Vivrelle has complete discretion over whether or not to issue refunds.

Some customers may find it unjust. However, this is a disadvantage when purchasing from an independent online store. Personally, I prefer purchasing from marketplaces such as Amazon, where the refund policy is reasonable. When requesting a refund, you will have Amazon’s backup.

5. Difficult to Return the Product

If you don’t like Vivrelle, it’s difficult to return it to them. You would be responsible for the shipping costs.

That is why I dislike shopping at independent stores. If you want to avoid this problem, I recommend purchasing from Amazon. If you don’t like the product, you can easily return it. Later, I’ll tell you where you can get a similar or identical product to Vivrelle on Amazon.

6. Some Good Reviews are Written by Vivrelle’s Affiliates

You probably have found some other reviews of Vivrelle and all of them are saying good words.

But some of them are actually paid to write, meaning they are sponsored posts. Therefore, their words are often biased and not trustworthy. Those reviews are simply sales pages and do not tell you the downsides of Vivrelle.

By common sense, should you trust someone who has a conflict of interest that receives huge compensation by “reviewing” Vivrelle? Probably not. They are not reviewing, but selling!

Therefore, I recommend reading the reviews of those written by the non-affiliates of Vivrelle.

7. Vivrelle Spent a Lot of Budgets on Advertising

Vivrelle spends a lot of money on advertisements. There is nothing wrong with marketing their products via paid advertisements. 

But the problem is how can they make a profit with huge marketing costs? It’s common sense that Vivrelle passes the costs to customers. So that explains why Vivrelle is more expensive than other similar products you can find on Amazon. The higher price doesn’t mean their quality is better. They are just trying to cover their marketing costs.

As a smart customer, you should only pay for the quality of the product, but not the marketing costs of the product. That’s why I recommend purchasing from a large marketplace like Amazon, which I will tell you more about later.

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Is Vivrelle a scam?

I cannot say Vivrelle is a scam for legal reasons. I researched them thoroughly, including their social media pages, review sites, forums, and so on. And while I see nothing suspicious about their business, I cannot find any verified positive reviews.

If Vivrelle is a genuine and well-established company offering high-quality products, you should be able to find numerous positive customer reviews about them online.

But, strangely, I can’t find any. This could be due to the company’s service quality rather than its product quality. As a result, I have less faith in them. That’s why I looked for a similar or identical product on Amazon for you. Let me elaborate later.

Vivrelle Customer Reviews

Renting highly desirable products is a breeze with Vivrelle, and customers love it. Some highlights, according to actual customers, of Vivrelle are as follows:

  • Vivrelle makes it so simple to wear fashionable items without spending a fortune.
  • It’s quite easy to be able to swap out things when you want to try something new, but also to keep a product if you love it.
  • If an item is extremely popular, renting it can be challenging because it is first-come, first-served.

How to Contact Vivrelle’s Customer Service?

Vivrelle does not have great customer service. It may take more than 48 hours to get a response from them. Here are the contact details:

Customer service email: [email protected]

Vivrelle Reviews: Final Verdict

Vivrelle is a fantastic product that delivers on the promises made in their advertisements. However, I would not recommend purchasing from them. Instead, you can find a similar or identical product on Amazon.

Because Vivrelle is a small company, I am hesitant to purchase from them. Personally, I always try to find an alternative on Amazon. Every time, I can find a similar or better one at a lower price on Amazon. In the following section, I’ll tell you where you can get it on Amazon.

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Where to Get the Best Alternative of Vivrelle?

If you’d like to get the best alternative for Vivrelle, you might go to Amazon.

I just found a very similar product on Amazon that can produce the same or even better results. It is also more reasonably priced!

That’s why I bought one from Amazon, and I don’t regret it because of the excellent customer service and quick delivery.

You should look into it so that you won’t regret it later.

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Vivrelle FAQs

Is Vivrelle real?

Vivrelle is a genuine and trustworthy firm. It has been highlighted in Forbes and Buzzfeed, and it has several relationships with other companies.

Who owns Vivrelle?

Vivelle is owned by Blake and Wayne Geffen and is situated in New York. After looking for wedding accessories, Blake Geffen came up with the idea for Viverelle.

Can you cancel Vivrelle?

Yes! However, you can only cancel Vivrelle once you’ve had your account for at least three months. This is done to ensure community growth and that it is not just a one-time use. Vivrelle also gives you the option of freezing your account till you want to reactivate it.

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