Should you buy from Truly Beauty? Is it worth your money or a scam?
If you are reading this Truly Beauty review, chances are you have watched the ads for Truly Beauty and wonder if it really delivers what it claims.
Over the past few weeks, I have done thorough research about Truly Beauty to help you make an informed decision. I can tell you everything you need to know before you buy.
As a disclaimer, I’m not affiliated with Truly Beauty, meaning I’m NOT paid to write this review. So you can be sure that my words are unbiased and trustworthy.
At the end of this review, I will also tell you the best alternative of Truly Beauty so that you can enjoy the same benefit at a lower cost.
In this Truly Beauty review, I’ll cover the following topics to assist you in making an informed decision:
What is Truly Beauty?
Truly Beauty specializes in entertaining and functional hair, body, and skin care products. The company, formerly known as Truly Organic, creates low-cost clean beauty products that combine health and luxury. Their cute pastel containers and funny advertisements are very popular with Generation Z.
The brand has over 550k Instagram followers and has been all over social media. Truly Beauty was recently featured on Elle’s list of 6 New Brands Shaking Up the Beauty Industry, as well as in high-profile publications such as BeautyStoned and Vogue.
“Clean beauty” and “affordable products” don’t usually go together. Maxx Appelman, a businessman, recognized this gap in the market and founded Truly Beauty in 2019 to provide everyone with access to clean products.
Under their previous name, Truly Organic, the company was caught lying about their products in 2019.
Despite the fact that the company claimed its products were organic, vegan, and not tested on animals, an FTC investigation “discovered that some Truly products had no organic ingredients at all, and others had ingredients that were not vegan, such as honey and lactose.”
The brand never confirmed or denied these claims, but it chose to settle for more than $1 million before changing its name.
Truly Beauty products are manufactured in the United States, but their ingredients are sourced from all over the world.
How Does Truly Beauty Work?
Truly Beauty #Heart Your Imperfections Blemish Treatment Acne Patches
The #HeartYourImperfections campaign Blemish Treatment Acne Patches are designed to conceal those dreaded flare-ups that always seem to appear at the worst possible time.
These patches, made of Hydrocolloid, are intended to clear dirt and bacteria from your pores while draining liquid from lingering pimples and zits.
The Blemish Treatment Acne Patches are $10 for a pack of 36.
Truly Beauty Super Star Patches
These Super Star Patches contain retinol and salicylic acid to drain your pimples, so by the time you wake up, those pimples will be gone.
As if that wasn’t enough, these starry patches also help to prevent acne-related hyperpigmentation and scarring. Hydrocolloids reduce the size and redness of zits while you sleep, repairing the damage.
To ensure they stick, Truly Beauty recommends applying these patches after washing your face but before moisturizing. Leave them on for at least 6 hours, then repeat until the blemish is gone.
Please keep in mind that these patches should only be used on pimples that have come to a head. They are not intended to extract deep skin blemishes.
A pack of 18 Truly Super Star Patches costs $17. These adorable and functional patches are also available as a 30, 60, or 90-day subscription for 10% off.
Truly Beauty Unicorn Fruit Whipped Body Butter
The Unicorn Fruit Whipped Body Butter has a rich, smooth texture that provides deep nourishment.
This body butter is formulated to enrich and repair the skin with Acai, Rose, Vegetable Collagen, and Matcha. Its deeply soothing Shea Butter base adds a significant amount of saturation that is locked in by Vitamin E.
This body butter restores skin elasticity, allowing you to add a little plump to those areas that require it. The Unicorn Fruit Whipped Body Butter is only $20 for a 1.3 oz container.
Truly Beauty Golden Leaf Resurface & Brighten Face Mask
The Golden Leaf Resurface & Brighten Hemp Face Mask by Truly Beauty has been described as a “God send.” Why? It brightens dull complexions by resurfacing skin layers, giving you a summer glow all year.
AHAs, BHAs, and hemp are used in the formula to gently remove impurities from the skin without stripping it of moisture.
This hemp face mask is suitable for sensitive skin and offers both immediate and long-term benefits, including the ability to fight acne irritation.
The company suggests using this Truly face mask at least once a week and leaving it on for 10 minutes to reap the full benefits. This restorative hemp face mask costs $44. (4oz).
Truly Beauty Serum Mary Jane Glow
Mary Jane Glow Serum reduces pores, firms the skin, and smoothes the texture for a flawless, non-irritating finish.
Hemp and Glycolic Acid are anti-inflammatories that promote skin growth and cell regeneration. This serum contains hemp oil, which is suitable for all skin types and has the primary benefit of balancing oil production.
Returning to CBD, it contains vitamins A, E, and D, as well as Omega 3 and 6. These ingredients work together to tighten the skin and give it a younger appearance.
Truly Beauty recommends using 1-2 drop doses of this serum every day during your morning and night skin routines. Apply to the skin and massage gently until fully absorbed. For $30, you can get this youth-preserving serum (1.7 oz).
Truly Beauty Anti-Cellulite Mask
The Anti-Cellulite Mask is ideal for beach days (or any day). The mask uses toning properties to reverse the appearance of discoloration and wrinkles on the skin for a visibly improved appearance.
Bitter Orange and Retinol are used to deliver the mask’s effects. Bitter Orange is a lipolytic complex that acts as a decongestant and improves the overall appearance of the skin. Retinol, a more common ingredient in skincare, has anti-aging properties that improve the appearance of the skin.
The Anti-Cellulite Mask costs $28 for a 10 oz tube. Combine this treatment with the Truly Heartbreaker Lip Plumping Mask to look good where it counts.
Vegan Collagen Face Mask by Truly Beauty
Collagen is an excellent choice for younger-looking skin. This ingredient is found naturally in the skin, where it decreases with age and causes wrinkles. While collagen beauty products abound, the formulas aren’t always vegan.
According to Truly Beauty, its Vegan Collagen Face Mask is the “first of its kind.” You’ll notice smoother, tighter, and more supple skin after using plant-derived collagen rich in anti-aging properties.
This mask contains Vitamin C and Retinol, which help to combat other common aging concerns. These potent ingredients will aid in the removal of the top layer of skin (aka dead cells), leaving you with a radiant complexion.
Using your fingers, apply the mask to cleansed skin. Leave it on for 10 minutes or overnight to allow the ingredients to penetrate deeper into your skin. The luxuriously honey-like Vegan Collagen Face Mask costs $35. (5oz).
Truly Beauty Glowing Skin Bundle
Instead of spending hours creating a skincare routine, Truly Beauty did it for you. The Glowing Skin Bundle was created to boost radiance and combat dull skin. This package includes:
- Volcanic Rosewater All‐Over Hydrating Mist (8oz)
- Mary Jane Glow Serum (1.7oz)
- Cream Skin Face Moisturizer (1.8oz)
The main ingredient in the serum, hemp, helps to reduce inflammation and prevent future breakouts. These products contain Aloe, Hyaluronic Acid, and Glycolic Acid to give your skin a dewy appearance. If you use it frequently, your skin will become clearer and more hydrated.
This striking pink trio costs $71, which is $12 less than purchasing each item separately.
What are the Benefits of Truly Beauty?
1. Product Quality is acceptable
Truly Beauty’s product quality is satisfactory. It’s well-designed and serves its purpose well. Some customers may, however, receive defective products from them. As a result, I would recommend that Truly Beauty inspect the products before shipping them to customers. Customers are less likely to receive subpar or defective products as a result of this.
2. Customer Service is Available
Shopping in stores that provide poor customer service is extremely inconvenient. As a result, it’s critical to shop at stores that at the very least provide a phone number and an email address for after-sales service.
Truly Beauty’s customer service is adequate but not exceptional. You may contact them if you have any questions or concerns about your order, but it may take more than 48 hours to receive a response. This is not ideal, especially in some emergency situations.
3. Truly Beauty meets the product description
Many stores use exaggerated marketing tactics in their advertisements to increase sales. This does not always imply that the product is a scam.
Truly Beauty’s advertisements are quite impressive and can catch the attention of customers. Some may believe they are overhyped. However, you cannot conclude that it is a scam because Truly Beauty does, to some extent, deliver on its promises.
4. Door-to-door Delivery
Many people prefer to shop online because it saves them time. Simply place an order and wait for the product to arrive. You are not required to drive to a physical store to obtain the product.
Truly Beauty is an online retailer that offers door-to-door delivery. Even if you live in a remote location, you can still purchase from Truly Beauty.
5. Easy to Place an Order
Truly Beauty’s website design is appealing. It is very simple for people to place an order. Simply click the “add to cart” button and proceed to the payment page with your credit card. Unlike a physical store, Truly Beauty’s website accepts orders 24 hours a day, seven days a week.
Truly Beauty Cons and Complaints
1. Truly Beauty is Overpriced
Truly Beauty is not inexpensive. Many people complain that it is too expensive. Because the quality of Truly Beauty is not superior to that of other similar products, the higher price is not justified.
You will be able to find a similar or identical product at a lower cost elsewhere. Let me tell you where at the end of this Truly Beauty review.
2. Inefficient logistics
Truly Beauty is a small company with insufficient capital to invest in logistics. They are forced to rely on inefficient third-party logistics. They have minimal control over the shipping speed.
Therefore, you may see a lot of customer complaints about their slow delivery. If you want fast shipping, go with a large marketplace like Amazon. Unlike Truly Beauty, Amazon can ship products in a matter of days.
3. Truly Beauty Has Few Positive Reviews
I looked for positive Truly Beauty reviews but came up empty-handed. While the product is excellent, customers may be dissatisfied with their service.
Because Truly Beauty is a small company, you should not expect them to provide world-class service. It is preferable to purchase from a large marketplace such as Amazon if you want to ensure good after-sales service. There is much better customer protection there.
4. Truly Beauty does not offer unconditional refunds
Truly Beauty does not always issue refunds to customers. Although there is a refund policy, Truly Beauty has complete discretion over whether or not to issue refunds.
Some customers may find it unjust. However, this is a disadvantage when purchasing from an independent online store. Personally, I prefer purchasing from marketplaces such as Amazon, where the refund policy is reasonable. When requesting a refund, you will have Amazon’s backup.
5. Difficult to Return the Product
If you don’t like Truly Beauty, it’s difficult to return it to them. You would be responsible for the shipping costs.
That is why I dislike shopping at independent stores. If you want to avoid this problem, I recommend purchasing from Amazon. If you don’t like the product, you can easily return it. Later, I’ll tell you where you can get a similar or identical product to Truly Beauty on Amazon.
6. Some Good Reviews are Written by Truly Beauty’s Affiliates
You probably have found some other reviews of Truly Beauty and all of them are saying good words.
But some of them are actually paid to write, meaning they are sponsored posts. Therefore, their words are often biased and not trustworthy. Those reviews are simply sales pages and do not tell you the downsides of Truly Beauty.
By common sense, should you trust someone who has a conflict of interest that receives huge compensation by “reviewing” Truly Beauty? Probably not. They are not reviewing, but selling!
Therefore, I recommend reading the reviews of those written by the non-affiliates of Truly Beauty.
7. Truly Beauty Spent a Lot of Budgets on Advertising
Truly Beauty spends a lot of money on advertisements. There is nothing wrong with marketing their products via paid advertisements.
But the problem is how can they make a profit with huge marketing costs? It’s common sense that Truly Beauty passes the costs to customers. So that explains why Truly Beauty is more expensive than other similar products you can find on Amazon. The higher price doesn’t mean their quality is better. They are just trying to cover their marketing costs.
As a smart customer, you should only pay for the quality of the product, but not the marketing costs of the product. That’s why I recommend purchasing from a large marketplace like Amazon, which I will tell you more about later.
Positive and Negative Feedback by Real Users of Truly Beauty
- A variety of hair, body, and skin care products are available.
- Products and packaging that are visually appealing
- You can subscribe for 30, 60, or 90 days and receive 10% off each order.
- International shipping
- Too expensive
- Not effective enough
- There are better alternatives
- It may not work for some people
- Some bad reviews from customers
Is Truly Beauty a Scam?
I cannot say Truly Beauty is a scam for legal reasons. I researched them thoroughly, including their social media pages, review sites, forums, and so on. And while I see nothing suspicious about their business, I cannot find any verified positive reviews.
If Truly Beauty is a genuine and well-established company offering high-quality products, you should be able to find numerous positive customer reviews about them online.
But, strangely, I can’t find any. This could be due to the company’s service quality rather than its product quality. As a result, I have less faith in them. That’s why I looked for a similar or identical product on Amazon for you. Let me elaborate later.
How to Contact Truly Beauty’s Customer Service?
Truly Beauty does not have great customer service. It may take more than 48 hours to get a response from them. Here are the contact details:
Phone: +1-866-TRULY-01 (1-866-878-5901)
Email: [email protected]
Truly Beauty Reviews: Final Verdict
Truly Beauty is a fantastic product that delivers on the promises made in their advertisements. However, I would not recommend purchasing from them. Instead, you can find a similar or identical product on Amazon.
Because Truly Beauty is a small company, I am hesitant to purchase from them. Personally, I always try to find an alternative on Amazon. Every time, I can find a similar or better one at a lower price on Amazon. In the following section, I’ll tell you where you can get it on Amazon.
Where to Get the Best Alternative of Truly Beauty?
If you’d like to get the best alternative for Truly Beauty, you might go to Amazon.
I just found a very similar product on Amazon that can produce the same or even better results. It is also more reasonably priced!
That’s why I bought one from Amazon, and I don’t regret it because of the excellent customer service and quick delivery.
You should look into it so that you don’t regret it later.