Should you buy ThredUp? Is it worth your money or a scam?
If you are reading this ThredUp review, chances are you have watched the ads for ThredUp and wonder if it really delivers what it claims.
Thredup is a go-to destination for anyone looking to score a bargain when shopping online. It’s no surprise that they’re so well-liked, given that they provide low costs and tens of thousands of products. But is this product as good as it seems?
Over the past few weeks, I have done thorough research about the ThredUp to help you make an informed decision. I can tell you everything you need to know before you buy.
At the end of this review, I will also tell you the best alternative of ThredUp so that you can enjoy the same benefit at a lower cost.
In this ThredUp review, I’ll cover the following topics to assist you in making an informed decision:
What is ThredUp?
Thredup is an organization committed to facilitating online secondhand store buying. With a focus on reducing its carbon footprint, ThredUp offers up to 90% off the retail price of gently used items from thousands of brands that have been donated for recycling.
They have a wide variety of options for pregnant women and ladies of larger sizes, in addition to styles for little girls and boys. They also sell accoutrements including purses, watches, belts, and eyewear.
With its vast selection of one-of-a-kind items, Thredup hopes to encourage the next generation to prioritize thrift shopping and recycling.
On ThredUp, prices are based on the item’s make, model, quality, and the item’s estimated retail value. Pieces can be found ranging in price from $2 to thousands of dollars (for designer pieces).
ThredUp’s “Goody Box”
Clothing subscription service ThredUp’s “Goody Box” brought gently used items to your house on a regular basis. Goody Boxes were unfortunately removed from ThredUp’s offerings.
ThredUp Buying Reviews
Whether or whether it’s worthwhile depends on the answer to that question. The ThredUp reviews are all over the place, but I still enjoy buying there. Prices are already low and selection is plentiful even without the coupon.
They have a plethora of search options to narrow down your results. At first, their collection of hundreds of thousands of goods was too much to handle, but I soon discovered that narrowing my search criteria helped immensely.
Are ThredUp Clothes Washed?
ThredUp does not offer laundry services, unfortunately. Many individuals worry that they might catch bedbugs from these soiled garments. In all candor, I suppose so.
Yet evasion is not difficult. Hot washing and drying should be your first order of business after receiving these garments.
Thredup Selling Reviews
And now for the devastating conclusion.
Despite the fact that I have sold a lot of things on ThredUp, the service is not one I suggest to others.
To begin, payments are terrible. The average price I received per item was fifty cents. Products were new and produced by affordable luxury labels (think Madewell, BDG, etc.)
Having previously sold on Poshmark and Mercari, I know for a sure that I could have made at least $50 from the 15 items of clothing I sold to ThredUp for roughly $5. No additional costs, including shipping!
This is how their payout calculator breaks down the money:
- Items listed under $20 – 3% to 15% of the listed price
- Items listed $20 to $49.99 – 15% to 30% of the listed price
- Items listed $50 to $199.99 – 60% to 80% of the listed price
- Items listed $200 or higher – 80% of the listed price
When you start dealing in high-end goods (you get 80% of everything they list for over $200), that’s when you start seeing big profits.
You won’t get paid until your item sells, unless ThredUp decides to buy it from you first. There is a shorter window of time to make a profit on budget brands (60 days), whereas higher-end products have 90 days.
Their frequently asked questions specify that the last week of the listed period is when you have to request the item back. If you don’t, ThredUp will claim ownership of the item.
As a busy person, I can see myself forgetting to return at the appointed hour. The count on it!
ThredUp Denied Items
While it hasn’t happened to me, ThredUp has the right to reject your things if they don’t meet their quality criteria. It is openly stated that “on average 40% of clothing sent to them” is accepted.
If you order the Cleanout Kit, you must pay an additional $10.99 for the option to have your items returned if they are not accepted.
If you don’t check this box, they’ll “give” your stuff for you without giving you any of the proceeds (I have my doubts that they don’t actually sell them or put them in rescue boxes from which they get money).
It’s not an isolated incident; most of the other sellers have received mostly negative feedback as well.
“I’m going to make at least $15 with 17 products, right? I made $6.10. ThredUp waived the shipping price because I didn’t even make enough to cover it.” – Kierstin
ThredUp doesn’t have the finest return policy, unfortunately. Officially, you have 14 days from the date of delivery to return an unused, unwashed item with all tags still attached.
In addition, there is a $8.99 return label fee and a $1.99 per-item restocking fee. It may not be worthwhile to return a small number of things.
If you want to get a store credit instead of a cash refund, you won’t have to pay the $8.99 for the return label. Quite often, since there is always something on ThredUp that catches my eye and I want to buy, I end up selling something I no longer need.
However, final sale items are non-refundable.
ThredUp First Time Order Deals
There are many excellent things about Thredup, but the up to 50% off bargain on your first order is the icing on the cake.
This implies that thousands of items are 20%-50% off already low prices. When looking for a specific product, you can refine your search to include just those that have a certain discount.
Simply sign up and use the current code (“NEW”) to unlock a special discount coupon just for you! What a wonderful way to be greeted!
If you are a Star member, your shipping is free on orders over $79. If you are a Superstar member, your shipping is free on goods over $59. And if you are a VIT member, your shipping is free on orders over $29. The amount of money you spend on ThredUp determines which membership level you belong in.
Benefits of ThredUp
1. Product Quality is acceptable
ThredUp’s product quality is satisfactory. It’s well-designed and serves its purpose well. Some customers may, however, receive defective products from them. As a result, I would recommend that ThredUp inspect the products before shipping them to customers. Customers are less likely to receive subpar or defective products as a result of this.
2. Customer Service is Available
Shopping in stores that provide poor customer service is extremely inconvenient. As a result, it’s critical to shop at stores that at the very least provide a phone number and an email address for after-sales service.
ThredUp’s customer service is adequate but not exceptional. You may contact them if you have any questions or concerns about your order, but it may take more than 48 hours to receive a response. This is not ideal, especially in some emergency situations.
3. ThredUp meets the product description
Many stores use exaggerated marketing tactics in their advertisements to increase sales. This does not always imply that the product is a scam.
ThredUp’s advertisements are quite impressive and can catch the attention of customers. Some may believe they are overhyped. However, you cannot conclude that it is a scam because ThredUp does, to some extent, deliver on its promises.
4. Door-to-door Delivery
Many people prefer to shop online because it saves them time. Simply place an order and wait for the product to arrive. You are not required to drive to a physical store to obtain the product.
ThredUp is an online retailer that offers door-to-door delivery. Even if you live in a remote location, you can still purchase from ThredUp.
5. Easy to Place an Order
ThredUp’s website design is appealing. It is very simple for people to place an order. Simply click the “add to cart” button and proceed to the payment page with your credit card. Unlike a physical store, ThredUp’s website accepts orders 24 hours a day, seven days a week.
ThredUp Cons and Complaints
1. ThredUp is Overpriced
ThredUp is not inexpensive. Many people complain that it is too expensive. Because the quality of ThredUp is not superior to that of other similar products, the higher price is not justified.
You will be able to find a similar or identical product at a lower cost elsewhere. Let me tell you where at the end of this ThredUp review.
2. Inefficient logistics
ThredUp is a small company with insufficient capital to invest in logistics. They are forced to rely on inefficient third-party logistics. They have minimal control over the shipping speed.
Therefore, you may see a lot of customer complaints about their slow delivery. If you want fast shipping, go with a large marketplace like Amazon. Unlike ThredUp, Amazon can ship products in a matter of days.
3. ThredUp Has Few Positive Reviews
I looked for positive ThredUp reviews but came up empty-handed. While the product is excellent, customers may be dissatisfied with their service.
Because ThredUp is a small company, you should not expect them to provide world-class service. It is preferable to purchase from a large marketplace such as Amazon if you want to ensure good after-sales service. There is much better customer protection there.
4. ThredUp does not offer unconditional refunds
ThredUp does not always issue refunds to customers. Although there is a refund policy, ThredUp has complete discretion over whether or not to issue refunds.
Some customers may find it unjust. However, this is a disadvantage when purchasing from an independent online store. Personally, I prefer purchasing from marketplaces such as Amazon, where the refund policy is reasonable. When requesting a refund, you will have Amazon’s backup.
5. Difficult to Return the Product
If you don’t like ThredUp, it’s difficult to return it to them. You would be responsible for the shipping costs.
That is why I dislike shopping at independent stores. If you want to avoid this problem, I recommend purchasing from Amazon. If you don’t like the product, you can easily return it. Later, I’ll tell you where you can get a similar or identical product to ThredUp on Amazon.
6. Some Good Reviews are Written by ThredUp’s Affiliates
You probably have found some other reviews of ThredUp and all of them are saying good words.
But some of them are actually paid to write, meaning they are sponsored posts. Therefore, their words are often biased and not trustworthy. Those reviews are simply sales pages and do not tell you the downsides of ThredUp.
By common sense, should you trust someone who has a conflict of interest that receives huge compensation by “reviewing” ThredUp? Probably not. They are not reviewing, but selling!
Therefore, I recommend reading the reviews of those written by the non-affiliates of ThredUp.
7. ThredUp Spent a Lot of Budgets on Advertising
ThredUp spends a lot of money on advertisements. There is nothing wrong with marketing their products via paid advertisements.
But the problem is how can they make a profit with huge marketing costs? It’s common sense that ThredUp passes the costs to customers. So that explains why ThredUp is more expensive than other similar products you can find on Amazon. The higher price doesn’t mean their quality is better. They are just trying to cover their marketing costs.
As a smart customer, you should only pay for the quality of the product, but not the marketing costs of the product. That’s why I recommend purchasing from a large marketplace like Amazon, which I will tell you more about later.
Is ThredUp a scam?
I cannot say ThredUp is a scam for legal reasons. I researched them thoroughly, including their social media pages, review sites, forums, and so on. And while I see nothing suspicious about their business, I cannot find any verified positive reviews.
If ThredUp is a genuine and well-established company offering high-quality products, you should be able to find numerous positive customer reviews about them online.
But, strangely, I can’t find any. This could be due to the company’s service quality rather than its product quality. As a result, I have less faith in them. That’s why I looked for a similar or identical product on Amazon for you. Let me elaborate later.
ThredUp Reviews: Final Verdict
ThredUp is a fantastic product that delivers on the promises made in their advertisements. However, I would not recommend purchasing from them. Instead, you can find a similar or identical product on Amazon.
Because ThredUp is a small company, I am hesitant to purchase from them. Personally, I always try to find an alternative on Amazon. Every time, I can find a similar or better one at a lower price on Amazon. In the following section, I’ll tell you where you can get it on Amazon.
Where to Get the Best Alternative of ThredUp?
If you’d like to get the best alternative for ThredUp, you might go to Amazon.
I just found a very similar product on Amazon that can produce the same or even better results. It is also more reasonably priced!
That’s why I bought one from Amazon, and I don’t regret it because of the excellent customer service and quick delivery.
You should look into it so that you won’t regret it later.