Rue La La Reviews – Scam or Legit? Exposed!

Should you buy Rue La La? Is it worth your money or a scam?

If you are reading this Rue La La review, chances are you have watched the ads for Rue La La and wonder if it really delivers what it claims.

There’s always at least one high-end piece that a person wishes they could add to their closet, but narrowing down the selections can be challenging. Suppose there was a website that offered high-end items at a discount.

Is it true that Rue La La offers discounted prices on designer labels like Gucci, Valentino, Burberry, Versace, and more?

Over the past few weeks, I have done thorough research about the Rue La La to help you make an informed decision. I can tell you everything you need to know before you buy. 

At the end of this review, I will also tell you the best alternative of Rue La La so that you can enjoy the same benefit at a lower cost.

In this Rue La La review, I’ll cover the following topics to assist you in making an informed decision:

What is Rue La La?

When it comes to online shopping, Rue La La is a great option because of the large range of things they have to offer and their boutique feel. They stock whatever labels they can afford, which includes handmade items and designs by independent artists.

All of their specialized boutiques stock a wide variety of items in addition to their general women’s and men’s and children’s departments.

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Rue La La Overview 

The concept behind online retailer Rue La La was to make high-end fashion more accessible to those who couldn’t afford to pay retail. They feature exclusive brand drops at their shops, in addition to daily availability of their speciality products.

There is a limited time frame for each boutique, and if an item sells out, it is typically no longer available. They provide discounts of up to 70% off of the suggested retail price on all of their high-end labels.

Rue La La Reviews


Rue La La aimed to be a fantastic website where clients could purchase high-end goods at a discount of up to 70%. Many buyers have complained that they were sent low-quality items of poor value that were difficult to return. However, there are also reports of satisfaction, so this manufacturer isn’t without its fans.


Many buyers appreciated the steep discounts off of list price that was offered. Customers were unhappy with the lack of refund options and the poor quality of the things they received.


Standard delivery is free for the next 30 days after a purchase on Rue La La, but only if you sign up for their Rue 30 discount.

For $50, you can join Rue 365 and receive a full year of free standard shipping. While some consumers’ orders arrived fast, others either did not or took longer than planned.


It’s hard to believe these items are high-end when you consider how cheap they are. Some consumers claim they learned too late that the high-end items they purchased were fakes. Nonetheless, a few purchasers claim they got the genuine article.

Customer Service

In order to contact customer support, you may either dial the main business number or submit an inquiry via the website. A number of consumers spoke favorably on their interactions with sales staff.

Many customers complained about unsatisfactory service from company reps and that their visits were spoiled because of it.

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Rue La La Women’s Clothing Review

Featuring over 9,000 unique styles for women, Rue La La has something for everyone’s taste. Activewear to eveningwear, they’ve got you covered with high-quality products in every category.

To help you see your savings, we’ve included the original pricing (which range from $10 to $1,400) and the current prices (which range from $0 to $0) for each item. You may find them in sizes ranging from small to XXL.


They carry denim from numerous high-end labels like Vince, Lafayette 148 New York, CLOSED, Madewell, and many more.

The sale price is below the original, much like their dresses. Typically, their sizes range from 24 to 32, though this does vary by manufacturer. The cost ranges from $18 up to $550.

Dresses and Skirts

The attire ranges from business casual to more relaxed versions of these trends. Even with a reduction of 50%, the prices for these items are still significantly higher than the average consumer would be willing to pay.

Sizing for designers like Valentino, Danielle Bernstein, Rebecca Minkoff, Rene Ruiz, and many more is brand-specific. The most common sizes are 2 through 20.

Rue La La Men’s Clothing Review

Just like with women’s clothes, men’s clothing comes in a wide range of styles and designs depending on the manufacturers who manufacture it.

They have approximately nine thousand different styles for men, ranging in size from extra-small to extra-extra-large. Discounted prices start at $10 and go up to $6,000, as seen below.

Suits and Sportscoats

Brands like Gucci, Burberry, Etro Mercurio, Dolce & Gabbana, and many more are shown prominently among these suits and sportscoats, claiming that they are top-tier, luxury goods.

The cost of each item ranges from $25 to $6,000. Their sizes still change from one designer to the next. Nonetheless, 44–54 are the most common sizes.


These items are better suited for travels abroad or in the great outdoors than they are for the daily “get up and grind.”

The North Face, Adidas, Reebok, FILA, and Champion are just some of the well-known names that can be found in the sportswear section of Rue La La. Small through extra-large options are available, with garments costing anything from $10 to $100.

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Benefits of Rue La La

1. Product Quality is acceptable

Rue La La’s product quality is satisfactory. It’s well-designed and serves its purpose well. Some customers may, however, receive defective products from them. As a result, I would recommend that Rue La La inspect the products before shipping them to customers. Customers are less likely to receive subpar or defective products as a result of this.

2. Customer Service is Available

Shopping in stores that provide poor customer service is extremely inconvenient. As a result, it’s critical to shop at stores that at the very least provide a phone number and an email address for after-sales service.

Rue La La’s customer service is adequate but not exceptional. You may contact them if you have any questions or concerns about your order, but it may take more than 48 hours to receive a response. This is not ideal, especially in some emergency situations.

3. Rue La La meets the product description

Many stores use exaggerated marketing tactics in their advertisements to increase sales. This does not always imply that the product is a scam.

Rue La La’s advertisements are quite impressive and can catch the attention of customers. Some may believe they are overhyped. However, you cannot conclude that it is a scam because Rue La La does, to some extent, deliver on its promises.

4. Door-to-door Delivery

Many people prefer to shop online because it saves them time. Simply place an order and wait for the product to arrive. You are not required to drive to a physical store to obtain the product.

Rue La La is an online retailer that offers door-to-door delivery. Even if you live in a remote location, you can still purchase from Rue La La.

5. Easy to Place an Order

Rue La La’s website design is appealing. It is very simple for people to place an order. Simply click the “add to cart” button and proceed to the payment page with your credit card. Unlike a physical store, Rue La La’s website accepts orders 24 hours a day, seven days a week.

Rue La La Cons and Complaints

1. Rue La La is Overpriced

Rue La La is not inexpensive. Many people complain that it is too expensive. Because the quality of Rue La La is not superior to that of other similar products, the higher price is not justified.

You will be able to find a similar or identical product at a lower cost elsewhere. Let me tell you where at the end of this Rue La La review.

2. Inefficient logistics

Rue La La is a small company with insufficient capital to invest in logistics. They are forced to rely on inefficient third-party logistics. They have minimal control over the shipping speed.

Therefore, you may see a lot of customer complaints about their slow delivery. If you want fast shipping, go with a large marketplace like Amazon. Unlike Rue La La, Amazon can ship products in a matter of days.

3. Rue La La Has Few Positive Reviews

I looked for positive Rue La La reviews but came up empty-handed. While the product is excellent, customers may be dissatisfied with their service.

Because Rue La La is a small company, you should not expect them to provide world-class service. It is preferable to purchase from a large marketplace such as Amazon if you want to ensure good after-sales service. There is much better customer protection there.

4. Rue La La does not offer unconditional refunds

Rue La La does not always issue refunds to customers. Although there is a refund policy, Rue La La has complete discretion over whether or not to issue refunds.

Some customers may find it unjust. However, this is a disadvantage when purchasing from an independent online store. Personally, I prefer purchasing from marketplaces such as Amazon, where the refund policy is reasonable. When requesting a refund, you will have Amazon’s backup.

5. Difficult to Return the Product

If you don’t like Rue La La, it’s difficult to return it to them. You would be responsible for the shipping costs.

That is why I dislike shopping at independent stores. If you want to avoid this problem, I recommend purchasing from Amazon. If you don’t like the product, you can easily return it. Later, I’ll tell you where you can get a similar or identical product to Rue La La on Amazon.

6. Some Good Reviews are Written by Rue La La’s Affiliates

You probably have found some other reviews of Rue La La and all of them are saying good words.

But some of them are actually paid to write, meaning they are sponsored posts. Therefore, their words are often biased and not trustworthy. Those reviews are simply sales pages and do not tell you the downsides of Rue La La.

By common sense, should you trust someone who has a conflict of interest that receives huge compensation by “reviewing” Rue La La? Probably not. They are not reviewing, but selling!

Therefore, I recommend reading the reviews of those written by the non-affiliates of Rue La La.

7. Rue La La Spent a Lot of Budgets on Advertising

Rue La La spends a lot of money on advertisements. There is nothing wrong with marketing their products via paid advertisements. 

But the problem is how can they make a profit with huge marketing costs? It’s common sense that Rue La La passes the costs to customers. So that explains why Rue La La is more expensive than other similar products you can find on Amazon. The higher price doesn’t mean their quality is better. They are just trying to cover their marketing costs.

As a smart customer, you should only pay for the quality of the product, but not the marketing costs of the product. That’s why I recommend purchasing from a large marketplace like Amazon, which I will tell you more about later.

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Is Rue La La a scam?

I cannot say Rue La La is a scam for legal reasons. I researched them thoroughly, including their social media pages, review sites, forums, and so on. And while I see nothing suspicious about their business, I cannot find any verified positive reviews.

If Rue La La is a genuine and well-established company offering high-quality products, you should be able to find numerous positive customer reviews about them online.

But, strangely, I can’t find any. This could be due to the company’s service quality rather than its product quality. As a result, I have less faith in them. That’s why I looked for a similar or identical product on Amazon for you. Let me elaborate later.

Rue La La Customer Reviews

Based on my research of numerous customer reviews, below are the most salient comments:

  • Reasonably priced
  • Quality can be hit or miss.
  • Some argue that it is not a true luxury.
  • Customer service is ineffective.
  • Returns are difficult.
  • Order cancellations without explanation are common.

Reviews left by Rue La La’s customers are, however, not very glowing. Here are a few examples from reputable sources:

  • Sitejabber: 2 out of 5 stars with over 400 reviews
  • Trustpilot: 1.5 out of 5 stars with over 100 reviews 
  • Yelp: 1.5 out of 5 stars with over 30 reviews

Rue La La Return Policy

In accordance with their return policy, customers have 30 days from the date of delivery to send back their purchases from Rue La La. On their site, they provide clear guidelines to let you make a refund without any hassle.

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Rue La La Reviews: Final Verdict

Rue La La is a fantastic product that delivers on the promises made in their advertisements. However, I would not recommend purchasing from them. Instead, you can find a similar or identical product on Amazon.

Because Rue La La is a small company, I am hesitant to purchase from them. Personally, I always try to find an alternative on Amazon. Every time, I can find a similar or better one at a lower price on Amazon. In the following section, I’ll tell you where you can get it on Amazon.

Where to Get the Best Alternative of Rue La La?

If you’d like to get the best alternative for Rue La La, you might go to Amazon.

I just found a very similar product on Amazon that can produce the same or even better results. It is also more reasonably priced!

That’s why I bought one from Amazon, and I don’t regret it because of the excellent customer service and quick delivery.

You should look into it so that you won’t regret it later.

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Rue La La FAQS

Is Rue La La Authentic? 

You can trust that Rue La La is a legitimate business. On the other hand, not all of their products are truly from the brand or designer they claim to be. 

Where is Rue La La Located?

The company’s main office is in Boston, Massachusetts, and it also has a few satellite offices in the surrounding area.

How Long Does Rue La La Take to Ship?

After an order leaves the warehouse, it can take anywhere from two to seven business days to reach its destination. Customers from outside the United States should expect their packages to arrive a few days later than domestic customers.

Most items ordered on Rue La La can be shipped out within 24 hours, though this does depend on when Rue La La actually receives the item in question. Customer service will let you know if a different time period is required.


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