PrimaLash Review – Scam or Legit? Truth Exposed!

Should you buy from PrimaLash? Is it worth your money or a scam?

If you are reading this PrimaLash review, chances are you have watched the ads for PrimaLash and wonder if it really delivers what it claims.

Over the past few weeks, I have done thorough research about the PrimaLash to help you make an informed decision. I can tell you everything you need to know before you buy. 

In this PrimaLash review, I’ll cover the following topics to assist you in making an informed decision:

What is PrimaLash?

PrimaLash is the largest independent lash brand in the UK We have the largest selection of lashes, with over 400 styles!

They were founded in 2013, so they have been around the block a few times and know a thing or two about the false lash industry!

PrimaLash doesn’t upsell lower-cost items by paying celebrities to wear them. Instead, They are pleased with their natural expansion.

PrimaLash has a wide range of products to meet every need and budget. As a result, their cruelty-free mink collection is divided into three categories: Express, Luxury, and Signature. 

PrimaLash’s Signature collection is made from younger mink, whose fur is much softer and lighter. There is a distinction between these high-end products and the commonly available mink lashes sold by other brands, where the hair is coated and artificially curled with heat. This can give the hair a black gloss effect.

PrimaLash’s 300+ product line includes everything from student lash kits (Basics) to salon quality human hair lashes (Professional), semi permanent lash extensions (Russian), high end luxury vegan lashes (Velvet), and more (Dainty). We also provide the best lash glue brand DUO (Adhesives) as well as display stands to showcase your collection in a salon or retail store (Lash Stands).

All of their lashes are handcrafted with the finest materials. With proper care, you can expect to re-use them up to 20 times. 

They offer the most extensive range of vegan-friendly lashes in the UK. All materials for their natural hair ranges are sourced ethically and humanely, and they work closely with our suppliers to ensure our stringent welfare standards are met.

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What are the Pros of PrimaLash?

1. High Product Quality

The products of PrimaLash are of high quality. It’s made with great materials and careful design. PrimaLash manufactures their products to the highest standards. Before being shipped to customers, all products are inspected. This greatly reduces the possibility of customers receiving subpar or defective products from them.

2. Great Customer Service

Shopping in stores with poor customer service is extremely aggravating. However, if you purchase from PrimaLash, you won’t have to worry about it. PrimaLash’s customer service is excellent. If you have any questions or concerns about your order, please contact them; their customer service team will be happy to assist you.

3. PrimaLash’s product meets the product description

To increase sales, many stores use exaggerated marketing tactics in their advertisements. This is not the case with PrimaLash, as I discovered. The products of PrimaLash correspond to the product description. It truly delivers on its promises. They provide genuine value to their customers.

4. Fast Shipping

PrimaLash’s shipping speed is very fast, unless you live in some remote areas. You can expect your parcel within a week or two of placing your order.

When you shop online, it can be very frustrating to have to wait months for a package to arrive. PrimaLash recognizes this and has invested heavily in their logistics system. When you shop at PrimaLash, you won’t have to worry about slow delivery.

PrimaLash Cons and Complaints

1. Not everyone can afford PrimaLash

For some, the price of PrimaLash may be prohibitively expensive. PrimaLash’s product quality, on the other hand, is superior to that of other similar products, which explains why it is more expensive. It is common knowledge that higher-quality products have higher costs, so the price is slightly higher.

2. Inefficient logistics in some less developed countries.

Less developed countries such as India and Argentina may experience longer delivery times due to less efficient logistics. However, shipping is usually not an issue if you live in a developed country like the USA, Canada, Australia, the UK, etc.

3. Not everyone likes PrimaLash

True, not every PrimaLash customer is pleased with the company’s products. In reality, no product can meet everyone’s expectations. To some extent, each person is unique, as are their preferences.

In case you do not like the products of PrimaLash, try to contact their customer service and see if they can help you solve the problem.

4. PrimaLash does not offer unconditional refunds

PrimaLash does not refund money to customers in all circumstances because shipping products costs money. This also helps to prevent customer fraud. So, before placing an order, make sure you read the refund policy.

If you simply change your mind and the product is in perfect condition, PrimaLash is unlikely to issue a refund.

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PrimaLash Customer Reviews

There are many PrimaLash reviews on the Internet, but not every one is from actual customers. On forums and groups, I found these real PrimaLash reviews:

“Gorgeous lashes and such a huge range at great value. Packaged beautifully with care and arrives in good time. I even purchased a mystery box and the lashes I received were stunning. Would reccomend this company.”


“I absolutely love Prima Lash, I’ve ordered so many pairs of lashes and also the glue, which is now my favourite glue to use since it has a brush applicator. I recently lost one of my Savage lashes which were my favourite, so I have reordered them along with a pair of the new demi lashes which I can’t wait to try out! I would recommend Prima Lash to anyone.”


“Prima are the best! My go-to lashes for myself and clients. So many options from super natural and wispy to full and fluffy!”


“I have been using Primalashes for 4 years now and I honestly love them. As a makeup artist ai need to have a wide range of variety for my clients to choose from and they never fail to deliver on this.”

-Candice MacPhie Bleakley

Is PrimaLash a scam?

PrimaLash is certainly not a scam. I conducted extensive research on them, including their social media pages, review sites, forums, and so on. And I see nothing suspicious about their business. The reviews about PrimaLash are generally good.

In fact, I believe PrimaLash is a legitimate and well-established company that provides high-quality products. Otherwise, you would have found a lot of people online calling them scams.

How to Contact PrimaLash’s Customer Service?

To contact PrimaLash’s customer service is easy. Here’s the contact details:

Email: [email protected] (Monday to Friday 10am until 4pm)

Where to Get the Best Price for PrimaLash?

PrimaLash’s product and service impressed me. So, where can you get the best PrimaLash deal?

PrimaLash appears to be doing a lot of promotion at the time of writing. There is a significant discount, but I’m not sure if the price will rise anytime soon.

That’s why I ended up purchasing something for myself, and I’m glad I did because of the excellent customer service and prompt delivery!

You should look into it so that you don’t regret it later.

What is the Best Alternative of PrimaLash?

I looked for hours to see if there were any better PrimaLash alternatives, but in vain. Although there are some products that are similar to PrimaLash, they are not as good in terms of product quality and price.

Some are more visually appealing than PrimaLash, but they are significantly more expensive. Buying something similar at a much higher price is not worth it.

As a result, to save time and money, I recommend purchasing from PrimaLash.

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