On Cloud Shoes Review – Scam or Legit? Exposed!

Should you buy On Cloud Shoes? Is it worth your money or a scam?

If you are reading this On Cloud Shoes review, chances are you have watched the ads for On Cloud Shoes and wonder if it really delivers what it claims.

When I run, I remember that even when I feel weak, I am strong. On Running is a specialty running store that sells apparel, footwear, and equipment.

After being featured in The Wall Street Journal, where it was said that “On blends the best of a classic and minimalist running shoe while keeping extraordinarily light,” the company’s goods quickly gained widespread acclaim.

The company has gained a massive following on Instagram (over 500,000 people) and a number of prestigious design and technological awards, including the ISPO Gold Award for Best Performance Shoes.

Over the past few weeks, I have done thorough research about the On Cloud Shoes to help you make an informed decision. I can tell you everything you need to know before you buy. 

At the end of this review, I will also tell you the best alternative of On Cloud Shoes so that you can enjoy the same benefit at a lower cost.

In this On Cloud Shoes review, I’ll cover the following topics to assist you in making an informed decision:

What is On Cloud Shoes?

The On Cloud shoe was designed by David Alleman, Oliver Bernhard, and Caspar Coppetti in the Swiss Alps in 2010.

The company’s mission was to completely change the experience of running by implementing the revolutionary concept of cushioned landings and responsive acceleration, or “running on clouds,” as the company dubbed it. Running on clouds sounds really nice, and I’ve discovered that the appropriate shoes can make a huge difference in your stride and pace.

As of now, On running shoes are sold in over 6,500 upscale retail locations throughout 50 countries. Over 7 million runners around the world have purchased sneakers from this brand. That’s a bold statement.

Their dedication to sustainability has led them to form collaborations with professional athletes like Frederik Van Lierde, and their efforts are highlighted in their advertising. From what I’ve read, some footwear is constructed from castor beans, while others boast the use of 75% recycled polyester.

Specifically, I enjoy the company because of their subscription service that allows me to send in my worn out running shoes and receive a brand new pair in exchange. I’ll explain this neat choice in greater detail after a while.

Despite having its primary office in Zurich, Switzerland, On also has a major presence in Portland, Oregon, home to numerous excellent jogging paths.

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On Men’s Sneakers Review

In the next section of our On cloud shoes review, I’ll talk about the most popular styles for guys. The most crucial piece of equipment for cardiovascular exercise is a good pair of shoes, regardless of whether you choose to work out on the pavement, in the wide outdoors, or on a treadmill.

Whether sprinting, riding a bike, or engaging in high-intensity interval training (HIIT), on-cloud running shoes give every user a way to stay safe and comfortable while running.

On Cloud Waterproof Review

Even though rainy runs might be among the nicest, nothing dampens the spirit like a pair of sneakers that just won’t dry out. Shoe-filling mud is not something I enjoy (does anyone else?). Consequently, if you have more wet than dry runs, you may want to consider investing in a pair of waterproof footwear.

If you’re looking for a sneaker that can keep up with you all day, go no further than the Cloud Waterproof. Built with CloudTec and zero-gravity foam for cushioned landings and maximum traction.

The shoe’s speed-lacing technology makes it easy to put on and take off your foot, yet it secures your foot in place while you’re on the go. In addition, your feet will stay dry in the rain because the shoe is waterproof.

Never let a little rain or snow keep you from seeing the world! These shoes, which come in black, forest, and storm, are ideal for a wide variety of outings in the city because to their durability, versatility, and comfort.

The retail price of a pair of Cloud Waterproof shoes is $149.

On Cloud X Review

Shoes with a lot of bounce are a godsend for hikes with a lot of hills. The use of them can mean the difference between a slow ascent and a rapid ascent.

Three adjectives best describe the Cloud X: reliable, quick, and adaptable. These sneakers are built with responsive and dynamic Helion super foam, making them ideal for quick, powerful motions.

The Speedboard in the shoe gives you a jolt of energy with every step, while the molded cushions add a layer of light security This type is both adaptable and sturdy, with a woven design that enhances both its durability and breathability.

The Cloud X is your new go-to training shoe since it can adapt to any cardio or workout routine.

This shoe is lightweight and feels great while doing intense intervals and training on the road or track. The Cloud X, in any of its five available colors, can be yours for only $139.

On Cloudflow Review

Dislike cumbersome running shoes? To be honest, neither do I. Introducing On’s newest racing shoe, which may be the best running shoe you’ve ever owned due to its lightweight design and plush cushioning.

The Cloudflow concept has 18 Adaptive Cloud components, Helion Superfoam, and a redesigned Speedboard to convert impact into forward momentum.

The shoe’s lightweight, strengthened design and remarkable grip, durability, and comfort make it ideal for supporting tired feet. Zoned ventilation is also a part of these systems to ensure adequate ventilation.

The Cloudflow 2 is the updated version of a sneaker that has been popular among world-class athletes for its ability to smash records and take first place in competitions. The shoe provides the best possible ride, the softest possible landing, and the fastest possible launch.

The Cloudflow, available in five colors for $139, provide increased convenience, kick, and speed.

On Cloudswift Review

You already know that running on the road is harmful to your joints. If you’re looking for a fast and lightweight shoe with comprehensive road protection, go no further than the Cloudswift. Produced using premium Helion super foam, which provides unparalleled comfort.

These lightweight, durable running sneakers are designed with city jogging in mind. I like that they can withstand changes in temperature and still operate admirably in either extreme heat or cold.

If the weather outside is extremely high when you’re driving, your feet won’t get hot because of the mesh upper. The city may present some challenges to the runner, but the Cloudswift is unbeatable.

You’ll notice the difference when you wear these sneakers for anything from a quick five-kilometer lunchtime run to a crosstown commute. The Cloudswift can be purchased in one of six different colors for $149. It is emblazoned with the well-known On logo.

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On Cloud Womens Shoes Review

Next up in my study of On’s best-selling cloud shoes is a look at the women’s styles. The right pair of shoes can do wonders for a woman’s self-esteem, her sense of independence, and her ability to get where she needs to go.

Designed with the modern, active woman in mind, On shoes prioritize comfort, flexibility, and protection so that she may take each step with assurance. Let’s have a look at them.

On Cloudstratus Review

The Cloudstratus is a new and improved version of the original On Cloud 2.0 that provides the highest level of comfort possible. The second layer of CloudTec in the shoe ensures maximum cloud coverage, efficiency, and mileage.

The track is the place for thin, barely-there sneakers, but hitting the streets for a run calls for something a little more cushioned.

There is a lot of padding in these shoes, yet they don’t slow you down because of how responsive they are and how much support they provide.

The asymmetry of the mesh was deliberate in order to enhance its mobility. They’re the perfect blend of softness and firmness for optimal comfort and air circulation. The star-shaped lacing system of the shoe wraps the foot in a snug, supportive embrace, allowing for more natural movement.

The shoe bends in the same places your foot does. The Cloudstratus, available in five different hues to match any running attire, is worth the $169 price tag.

On Cloudflyer Waterproof Review

Do you still have those wet shoes on your feet? If you’re looking for a modern shoe that’s also waterproof, go no further than the Cloudflyer Waterproof. Lightweight cushioning and Helion super foam provide cloud-like comfort, while the broader outsole and plusher tongue than the normal running shoe make it ideal for long runs.

The shoe also has a custom-made Speedboard and a 3D-modeled heel, and it is completely waterproof. These details make it clear that these shoes were designed with the wearer’s comfort and stability in mind.

Have a hankering for more? The laces, heel, and forefoot of the shoe are all reflective, so you can see in the dark.

If you want to get your work done regardless of the weather, the Cloudflyer Waterproof will keep the elements out. If you’ve got $179 to spare, these shoes will be there for you during every run, day or night, in all weather.

On Cloudsurfer Review

Even though I like lightweight, breathable shoes, I often find that they lack the necessary support and comfort. Next thing I knew, I was talking to the Cloudsurfer.

Comfort from a pair of training shoes meets the quickness of a racing flat with the Cloudsurfer. The Rebound-Rubber Clouds give a responsive ride, while the dual-density EVA foam and CloudTec in the midsole ensure cushioned landings and explosive acceleration.

The innovative experience of running on clouds was first introduced to the world in the first Cloudsurfer, and it has been refined and improved upon in each of the four subsequent versions. The shoe, like a surfboard, is shaped by experts to provide the best possible ride and to propel the wearer forward.

The Cloudsurfer comes in two vivid hues (Coral and Glacier) and can be purchased for $149.

On THE ROGER Clubhouse Review

The Roger Federer Clubhouse on also has some nice sneakers. These sneakers were designed in collaboration with Roger Federer, and I adore how they blend tennis flair with streetwear.

The concealed Speedboard makes every stride feel lighter, while the CloudTec cushioning softens even the toughest sidewalks for a comfortable ride. That’s the sneaker to wear if you want to keep winning even after the game is over.

The one-of-a-kind sneaker comes in six more eye-catching designs, each with its own distinct colorway and gold trim for a clean, bold aesthetic. A membership at the ROGER Clubhouse is $150.

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On Accessories Review

In this final section of my On cloud shoes review, I will examine the company’s most popular add-ons. When looking for the perfect pair of running shoes, what do you look for? Socks designed to keep your feet warm, dry, and supported throughout your workout.

In my On cloud shoes evaluation, I will discuss three different socks: the Low Sock, the Mid Sock, and the High Sock, giving you the option to shop based on your personal preference without sacrificing performance.

On Low Sock Review

Standard, low-quality socks are not adequate for long distance running. Some of the pairs I’ve tried to run in have slipped off my heel within the first few paces because they were too thick, too thin, or lacked any sort of tenacity.

The Low Sock was made for simple, modest ease of wear. Putting on the wrong pair of running socks could be the difference between winning and losing.

Low Socks are designed with a specific arch pattern that prepares your feet for running by stimulating nerve endings in the area. Additionally, the sock stays put thanks to the Swiss engineering.

The integrated mesh in the sock cools down as things heat up yet keeps you warm enough that your feet won’t get cold no matter what you’re about to do.

These socks have a basic, featherweight construction combined with anatomical contouring for soft, comfortable support. We offer the Low Sock in four distinct hues for $18.

On Mid Sock Review

Poor sock quality has ruined otherwise successful runs for me. That’s why I believe they’re a good long-term bet.

The Mid Sock strikes a happy medium between the two extremes, providing a sense of security while also enhancing your performance thanks to its supportive arch and innovative Swiss design.

The Mid Sock is thin and airy, but it still provides a little extra support where you need it. The perfect height and temperature regulation provided by the technological mesh make you feel safe and boost your performance.

If you’re wearing the Mid Sock, you’ll feel like you can keep going and going, which is why I think you’ll want to. These socks are available in four different colors, so you can choose the one that best suits your running style. You may get a pair of socks that will boost your performance for about $20.

On High Sock Review

Light calf compression is something that high socks provide that low socks definitely don’t. When you put on the High Sock, everyone will know you mean business and are prepared to put in the miles.

This pair of socks has a temperature-regulating mesh upper, nonslip soles, and a thoughtfully crafted pattern that stimulates sensory receptors.

The sock’s featherweight insulation will keep your feet warm and dry on anything from a brisk morning commute to a wild off-road expedition. In what way? This is the kind of show that will gain you some serious attention.

The High Sock retails for $22 and comes in three unique and trendy patterns. The navy and dusty rose color scheme is stunning.

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On Running Pants Review

While the company’s running shoe selection is certainly something to behold, I was pleased to discover that it wasn’t the only type of athletic apparel it offered.

In addition to being breathable, flexible, and durable, On’s black Running Pants can withstand even the most strenuous of workouts. Constituted of:

  • PA-ripstop fabric
  • Four-way stretch
  • Comfort waistband

You can work out in any weather thanks to the UV protection and water resistance provided by this ensemble. Additional reinforcement at the knees means you won’t have to worry about scrapes and bruises when you least expect it—when that buried root appears out of nowhere on the trail.

Want more? You can bring everything you need for your run or workout to the gym in the pockets of these Running Pants. I’m a big fan of pockets, so I made sure you had two of these to keep your belongings secure. Intelligent details, such as ankle-zippers, allow for varying degrees of freedom of movement.

These pants are temporarily out of stock on the manufacturer’s website; however, they may still be available elsewhere.

On Subscription Review

The soles of your feet will wear out before your running shoes do. That’s a fact, and I know you know it as well. But On is committed to sustainability, so they have a program to recycle your old running shoes instead of throwing them away.

A pair of Cyclon runners are yours to wear once you sign up for the On Subscription. When your shoes wear out, bring them back in the box they came in and the company will send you a replacement pair and charge you $35 per month. Such a service is brilliant in its simplicity, and it will help both you and On.

Where do your used running shoes go? As a result of being recycled into new pairs of running shoes, they won’t end up in landfills and can keep running in perpetuity.

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Benefits of On Cloud Shoes

1. Product Quality is acceptable

On Cloud Shoes’s product quality is satisfactory. It’s well-designed and serves its purpose well. Some customers may, however, receive defective products from them. As a result, I would recommend that On Cloud Shoes inspect the products before shipping them to customers. Customers are less likely to receive subpar or defective products as a result of this.

2. Customer Service is Available

Shopping in stores that provide poor customer service is extremely inconvenient. As a result, it’s critical to shop at stores that at the very least provide a phone number and an email address for after-sales service.

On Cloud Shoes’s customer service is adequate but not exceptional. You may contact them if you have any questions or concerns about your order, but it may take more than 48 hours to receive a response. This is not ideal, especially in some emergency situations.

3. On Cloud Shoes meets the product description

Many stores use exaggerated marketing tactics in their advertisements to increase sales. This does not always imply that the product is a scam.

On Cloud Shoes’s advertisements are quite impressive and can catch the attention of customers. Some may believe they are overhyped. However, you cannot conclude that it is a scam because On Cloud Shoes does, to some extent, deliver on its promises.

4. Door-to-door Delivery

Many people prefer to shop online because it saves them time. Simply place an order and wait for the product to arrive. You are not required to drive to a physical store to obtain the product.

On Cloud Shoes is an online retailer that offers door-to-door delivery. Even if you live in a remote location, you can still purchase from On Cloud Shoes.

5. Easy to Place an Order

On Cloud Shoes’s website design is appealing. It is very simple for people to place an order. Simply click the “add to cart” button and proceed to the payment page with your credit card. Unlike a physical store, On Cloud Shoes’s website accepts orders 24 hours a day, seven days a week.

On Cloud Shoes Cons and Complaints

1. On Cloud Shoes is Overpriced

On Cloud Shoes is not inexpensive. Many people complain that it is too expensive. Because the quality of On Cloud Shoes is not superior to that of other similar products, the higher price is not justified.

You will be able to find a similar or identical product at a lower cost elsewhere. Let me tell you where at the end of this On Cloud Shoes review.

2. Inefficient logistics

On Cloud Shoes is a small company with insufficient capital to invest in logistics. They are forced to rely on inefficient third-party logistics. They have minimal control over the shipping speed.

Therefore, you may see a lot of customer complaints about their slow delivery. If you want fast shipping, go with a large marketplace like Amazon. Unlike On Cloud Shoes, Amazon can ship products in a matter of days.

3. On Cloud Shoes Has Few Positive Reviews

I looked for positive On Cloud Shoes reviews but came up empty-handed. While the product is excellent, customers may be dissatisfied with their service.

Because On Cloud Shoes is a small company, you should not expect them to provide world-class service. It is preferable to purchase from a large marketplace such as Amazon if you want to ensure good after-sales service. There is much better customer protection there.

4. On Cloud Shoes does not offer unconditional refunds

On Cloud Shoes does not always issue refunds to customers. Although there is a refund policy, On Cloud Shoes has complete discretion over whether or not to issue refunds.

Some customers may find it unjust. However, this is a disadvantage when purchasing from an independent online store. Personally, I prefer purchasing from marketplaces such as Amazon, where the refund policy is reasonable. When requesting a refund, you will have Amazon’s backup.

5. Difficult to Return the Product

If you don’t like On Cloud Shoes, it’s difficult to return it to them. You would be responsible for the shipping costs.

That is why I dislike shopping at independent stores. If you want to avoid this problem, I recommend purchasing from Amazon. If you don’t like the product, you can easily return it. Later, I’ll tell you where you can get a similar or identical product to On Cloud Shoes on Amazon.

6. Some Good Reviews are Written by On Cloud Shoes’s Affiliates

You probably have found some other reviews of On Cloud Shoes and all of them are saying good words.

But some of them are actually paid to write, meaning they are sponsored posts. Therefore, their words are often biased and not trustworthy. Those reviews are simply sales pages and do not tell you the downsides of On Cloud Shoes.

By common sense, should you trust someone who has a conflict of interest that receives huge compensation by “reviewing” On Cloud Shoes? Probably not. They are not reviewing, but selling!

Therefore, I recommend reading the reviews of those written by the non-affiliates of On Cloud Shoes.

7. On Cloud Shoes Spent a Lot of Budgets on Advertising

On Cloud Shoes spends a lot of money on advertisements. There is nothing wrong with marketing their products via paid advertisements. 

But the problem is how can they make a profit with huge marketing costs? It’s common sense that On Cloud Shoes passes the costs to customers. So that explains why On Cloud Shoes is more expensive than other similar products you can find on Amazon. The higher price doesn’t mean their quality is better. They are just trying to cover their marketing costs.

As a smart customer, you should only pay for the quality of the product, but not the marketing costs of the product. That’s why I recommend purchasing from a large marketplace like Amazon, which I will tell you more about later.

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Is On Cloud Shoes a scam?

I cannot say On Cloud Shoes is a scam for legal reasons. I researched them thoroughly, including their social media pages, review sites, forums, and so on. And while I see nothing suspicious about their business, I cannot find any verified positive reviews.

If On Cloud Shoes is a genuine and well-established company offering high-quality products, you should be able to find numerous positive customer reviews about them online.

But, strangely, I can’t find any. This could be due to the company’s service quality rather than its product quality. As a result, I have less faith in them. That’s why I looked for a similar or identical product on Amazon for you. Let me elaborate later.

On Cloud Shoes Customer Reviews

The evaluations for On cloud shoes that I found online demonstrate the fervor and loyalty of the brand’s many devotees.

Many consumers prefer On sneakers to those made by more conventionally successful companies because of:

  • Level of comfort
  • High-quality
  • Variety of styles
  • Price
  • Customer service
  • Fast shipping

First, Running World, a website that offers guidance on purchasing high-quality sportswear, reviewed the brand and was very positive about its processes, products, and sustainability.

These sneakers were praised for their well-thought-out design and numerous positive qualities, as stated in this review.

There was nothing but praise for each and every shoe in the line in the review. In particular, the Cloudflyer was praised by the review, and the in-house tester even gave it the thumbs up with the following comment:

“This shoe’s ride is on par with the greatest tempo shoes I’ve tried, with rapid turnover and a snappy liftoff.”

The Sports Edit, an online publication that emphasizes the importance of wearing high-quality athletic apparel, published a review that was in agreement with Runner’s World.

After reviewing a number of the business’s best sellers, I came across praise for the shoes’ construction, adaptability, and dependability in their assessment of the brand. The review concluded with the following statement from the company:

“Overall, we discovered the last on all three. We found the Cloud, Cloud X, and Cloudflow models to be very comfortable. The slightly slimmer shape is also more noticeable in the back of the shoe, and they splay out in the toebox to provide greater space and comfort.”

When researching the company on Trustpilot, I came across a comment from a customer saying they would never buy sneakers from any other company again. “I’ve had both Achilles surgeries and struggled to find a comfortable shoe both before and after surgery until I discovered OnCloud. I can’t begin to express how welcoming and helpful they are.”

A different buyer on Trustpilot remarked favorably on the brand’s openness to different cultures. “For all activities, the cloud is the most comfortable shoe. They are lightweight, versatile, and fashionable. I adore my shoes and can’t wait to get my hands on another set!” 

When surveying On’s customer base, I consistently heard complaints about the company’s support staff. Several customers have complained that they’ve tried contacting the company’s customer care department and been ignored for weeks.

Reported issues include long waits for refunds after returns and late deliveries. Even though these kinds of problems are annoying, I have hardly ever encountered a product line that didn’t contain them. I give equal weight to both positive and negative evaluations, but for On, the former is much more prevalent.

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On Cloud Shoes Promotions & Discounts 

According to this On cloud shoes review, if you refer a friend to the company, both of you will receive a 10% discount on your next purchase.

I also discovered that the yayfreesocks promo code entitles you to one free pair of socks when you put two pairs into your shopping cart.

The company’s On Cloud Shoes Healthcare Discount was a priority in the wake of the COVID outbreak, however the discount is no longer available. In order to learn more about this deal, keep checking the brand’s website.

On Cloud Shoes Shipping Policy?

Ships that travel to more than 50 different nations. According to what I’ve read, On ships to most countries for free and even pays for the customs fees, however if you live in India, Indonesia, Israel, or Malaysia, you’ll have to pay for shipping.

The postage fee will be calculated at checkout if the total does not exceed the threshold for free shipping.

A speedy “as soon as feasible” is the correct response for shipping times, says On. Shipping times range from one to six business days, depending on your region.

If you order something from us, you’ll get an email with a tracking number and a confirmation of shipment. Go to the “Order Tracking” area of their site to see where your order is in the process.

On Cloud Shoes Return Policy

Complete the Return/Exchange Form to begin the return process. After that, you can go one of two ways:

  1. Extended Holiday Returns: Items can be returned or exchanged for up to 30 days after purchase if they are unopened and unused. In this case, the recipient has the option of returning or exchanging the gift.
  2. Home Try-On returns: The 30-day trial period allows you to return or exchange products that you’ve used at home.

Most countries are eligible for free return shipping through. Fill up the Return/Exchange Form and return the unwanted item to On in order to receive a different size. In 10-14 business days, you will receive the replacement item.

To get a different shade, just send back the original and reorder the product. After receiving the returned item(s), we will issue a full refund within 14-21 days.

Where to Buy On Cloud Shoes?

There are on stores in many cities across the globe. Check the “Where to Buy” section of their site to locate a store near you. In addition, I noticed that On shoes are sold there. You can find the largest assortment, though, at On-Running.com.

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How to Contact On Cloud Shoes’s Customer Service?

On Cloud Shoes does not have great customer service. It may take more than 48 hours to get a response from them. Here are the contact details:

Phone: +1 503-222-0691

Contact Form on their official website

Live Chat on their official website

On Cloud Shoes Reviews: Final Verdict

On Cloud Shoes is a fantastic product that delivers on the promises made in their advertisements. However, I would not recommend purchasing from them. Instead, you can find a similar or identical product on Amazon.

Because On Cloud Shoes is a small company, I am hesitant to purchase from them. Personally, I always try to find an alternative on Amazon. Every time, I can find a similar or better one at a lower price on Amazon. In the following section, I’ll tell you where you can get it on Amazon.

Where to Get the Best Alternative of On Cloud Shoes?

If you’d like to get the best alternative for On Cloud Shoes, you might go to Amazon.

I just found a very similar product on Amazon that can produce the same or even better results. It is also more reasonably priced!

That’s why I bought one from Amazon, and I don’t regret it because of the excellent customer service and quick delivery.

You should look into it so that you won’t regret it later.

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On Cloud Shoes FAQs

Where is On from?

One of them is a Swiss national.

Are On shoes good for running?

I agree with the positive evaluations, top-tier athletes, and countless accolades that proclaim On to be an excellent choice for runners.

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