NewChic Reviews – Scam or Legit? Exposed!

Should you buy NewChic? Is it worth your money or a scam?

If you are reading this NewChic review, chances are you have watched the ads for NewChic and wonder if it really delivers what it claims.

Five years have passed since NewChic first opened its virtual doors. Since they aren’t nearly as well-known as other fast-fashion China merchants, we hadn’t given them a try previously, but now that we’ve begun our review series, we figured we could as well.

Over the past few weeks, I have done thorough research about the NewChic to help you make an informed decision. I can tell you everything you need to know before you buy. 

At the end of this review, I will also tell you the best alternative of NewChic so that you can enjoy the same benefit at a lower cost.

In this NewChic review, I’ll cover the following topics to assist you in making an informed decision:

What is NewChic?

The Chinese online retailer NewChic is known for its stylish apparel and accessories. 

In contrast to many other Chinese e-commerce sites, NewChic takes extra steps to guarantee the highest possible quality of all items shipped. This explains why their internet reviews are consistently higher than those of competing stores.

  • Trustpilot Rating : 2.6 Stars
  • SiteJabber Rating: 4.4 Stars

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NewChic Reviews


As a whole, my time with this organization exceeded my expectations and was rather enjoyable. To begin, they stock a wide variety of knitwear.

I’ve placed three further orders since my first. They make a bold statement while being of sufficient quality to see you through several cold seasons. I particularly like the home area of their site. Added benefits of the brand include:

  • Exclusive Plus Size Section
  • Shipping time from overseas is among the fastest. 
  • Quality was outstanding, and returns were simple.
  • Pricing that is reasonable


Not surprisingly, given the slightly higher prices compared to other foreign sites, the quality is on par with fast fashion powerhouses like Topshop, Zara, and H&M.

  • Quality Material 
  • Durable
  • Stays together when washing and doesn’t fade


I had a wonderful delivery experience. It’s unusual for orders of foreign brands like this one to arrive in less than a week.

I feel like I can confidently call myself an expert after ordering from more than 20 different manufacturers based in other countries.

Sizing & Comfort

Newchic does an excellent job at sizing their products.

Each item has a size chart to help you determine if it will fit properly. They take extraordinary measures to account for every conceivable measurement in their sizing guides.

Plus Size

Although I like that they dedicated a whole section to plus sizes, I found the selection to be shallow. Large selection, but clearly everything was chosen by someone who isn’t plus size. 

Every single piece is flowing and does nothing to emphasize the curves, thus I can only give it a 7 out of 10.


My only complaint is that I always anticipate a substantial price cut when I shop for Chinese-made items online. However, when compared to the products sold in the United States, I find that it is more affordable (especially when you get a good sale or coupon).

I suppose I should be comparing it to U.S. brands, as the designs and shipping times are on par with them. They provide lower prices and the same (or even higher) quality as competitors like Forever 21.


NewChic has a mediocre return policy, typical of online stores based in other countries. They accept returns within 30 days, but you’ll have to foot the bill for the return shipment. It’s not worth it unless you have a lot of stuff to return.

Check out the NewChic user evaluations and size charts for each item to make sure you receive exactly what you desire.

As an added note, there are some things that cannot be returned because of hygiene regulations (including shapewear, underwear, pajamas, and swimwear).

NewChic Shoes Reviews

In search of the cutest winter boots or the best sandals for the summer? Luckily, NewChic has you covered. NewChic is your one-stop-shop for all your shoe needs, with a wide selection of shoes for every season and style.

Shoe Trends: Whether you’re headed to the sand or the streets, NewChic has the footwear to complement your sartorial needs.

Shoes from NewChic normally cost between $20 and $40. That low of a price makes it possible to buy several pairs without breaking the bank.

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Benefits of NewChic

1. Product Quality is acceptable

NewChic’s product quality is satisfactory. It’s well-designed and serves its purpose well. Some customers may, however, receive defective products from them. As a result, I would recommend that NewChic inspect the products before shipping them to customers. Customers are less likely to receive subpar or defective products as a result of this.

2. Customer Service is Available

Shopping in stores that provide poor customer service is extremely inconvenient. As a result, it’s critical to shop at stores that at the very least provide a phone number and an email address for after-sales service.

NewChic’s customer service is adequate but not exceptional. You may contact them if you have any questions or concerns about your order, but it may take more than 48 hours to receive a response. This is not ideal, especially in some emergency situations.

3. NewChic meets the product description

Many stores use exaggerated marketing tactics in their advertisements to increase sales. This does not always imply that the product is a scam.

NewChic’s advertisements are quite impressive and can catch the attention of customers. Some may believe they are overhyped. However, you cannot conclude that it is a scam because NewChic does, to some extent, deliver on its promises.

4. Door-to-door Delivery

Many people prefer to shop online because it saves them time. Simply place an order and wait for the product to arrive. You are not required to drive to a physical store to obtain the product.

NewChic is an online retailer that offers door-to-door delivery. Even if you live in a remote location, you can still purchase from NewChic.

5. Easy to Place an Order

NewChic’s website design is appealing. It is very simple for people to place an order. Simply click the “add to cart” button and proceed to the payment page with your credit card. Unlike a physical store, NewChic’s website accepts orders 24 hours a day, seven days a week.

NewChic Cons and Complaints

1. NewChic is Overpriced

NewChic is not inexpensive. Many people complain that it is too expensive. Because the quality of NewChic is not superior to that of other similar products, the higher price is not justified.

You will be able to find a similar or identical product at a lower cost elsewhere. Let me tell you where at the end of this NewChic review.

2. Inefficient logistics

NewChic is a small company with insufficient capital to invest in logistics. They are forced to rely on inefficient third-party logistics. They have minimal control over the shipping speed.

Therefore, you may see a lot of customer complaints about their slow delivery. If you want fast shipping, go with a large marketplace like Amazon. Unlike NewChic, Amazon can ship products in a matter of days.

3. NewChic Has Few Positive Reviews

I looked for positive NewChic reviews but came up empty-handed. While the product is excellent, customers may be dissatisfied with their service.

Because NewChic is a small company, you should not expect them to provide world-class service. It is preferable to purchase from a large marketplace such as Amazon if you want to ensure good after-sales service. There is much better customer protection there.

4. NewChic does not offer unconditional refunds

NewChic does not always issue refunds to customers. Although there is a refund policy, NewChic has complete discretion over whether or not to issue refunds.

Some customers may find it unjust. However, this is a disadvantage when purchasing from an independent online store. Personally, I prefer purchasing from marketplaces such as Amazon, where the refund policy is reasonable. When requesting a refund, you will have Amazon’s backup.

5. Difficult to Return the Product

If you don’t like NewChic, it’s difficult to return it to them. You would be responsible for the shipping costs.

That is why I dislike shopping at independent stores. If you want to avoid this problem, I recommend purchasing from Amazon. If you don’t like the product, you can easily return it. Later, I’ll tell you where you can get a similar or identical product to NewChic on Amazon.

6. Some Good Reviews are Written by NewChic’s Affiliates

You probably have found some other reviews of NewChic and all of them are saying good words.

But some of them are actually paid to write, meaning they are sponsored posts. Therefore, their words are often biased and not trustworthy. Those reviews are simply sales pages and do not tell you the downsides of NewChic.

By common sense, should you trust someone who has a conflict of interest that receives huge compensation by “reviewing” NewChic? Probably not. They are not reviewing, but selling!

Therefore, I recommend reading the reviews of those written by the non-affiliates of NewChic.

7. NewChic Spent a Lot of Budgets on Advertising

NewChic spends a lot of money on advertisements. There is nothing wrong with marketing their products via paid advertisements. 

But the problem is how can they make a profit with huge marketing costs? It’s common sense that NewChic passes the costs to customers. So that explains why NewChic is more expensive than other similar products you can find on Amazon. The higher price doesn’t mean their quality is better. They are just trying to cover their marketing costs.

As a smart customer, you should only pay for the quality of the product, but not the marketing costs of the product. That’s why I recommend purchasing from a large marketplace like Amazon, which I will tell you more about later.

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Is NewChic a scam?

I cannot say NewChic is a scam for legal reasons. I researched them thoroughly, including their social media pages, review sites, forums, and so on. And while I see nothing suspicious about their business, I cannot find any verified positive reviews.

If NewChic is a genuine and well-established company offering high-quality products, you should be able to find numerous positive customer reviews about them online.

But, strangely, I can’t find any. This could be due to the company’s service quality rather than its product quality. As a result, I have less faith in them. That’s why I looked for a similar or identical product on Amazon for you. Let me elaborate later.

NewChic Customer Reviews

Stella B.

“My two jumpsuits that I purchased a while ago came safely. Fit perfectly and were quite comfy, so I ordered three more to add to my collection. Shopping is simple, the selection is fantastic, ordering is simple, and payment is simple. Thank you very much.”

June A.

“It’s an easy process to traverse, and hopefully the sizing charts are correct because they’re quite useful. I’ve always had a positive experience with NewChic.”

Hatoon A.

“I liked your things, though I haven’t received them yet, however I experienced problems with your Instagram website. The site keeps disappearing and shifting locations. It squandered a lot of my time. Also, you announced various discounts, but they were not clear, such as a 15% discount for the first user, followed by a 20% discount for something else that did not exist. The good news was the internet payment discount.”

How to Contact NewChic’s Customer Service?

NewChic does not have great customer service. It may take more than 48 hours to get a response from them. Here are the contact details:

Phone number: (US)+13236173816

NewChic Reviews: Final Verdict

NewChic is a fantastic product that delivers on the promises made in their advertisements. However, I would not recommend purchasing from them. Instead, you can find a similar or identical product on Amazon.

Because NewChic is a small company, I am hesitant to purchase from them. Personally, I always try to find an alternative on Amazon. Every time, I can find a similar or better one at a lower price on Amazon. In the following section, I’ll tell you where you can get it on Amazon.

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Where to Get the Best Alternative of NewChic?

If you’d like to get the best alternative for NewChic, you might go to Amazon.

I just found a very similar product on Amazon that can produce the same or even better results. It is also more reasonably priced!

That’s why I bought one from Amazon, and I don’t regret it because of the excellent customer service and quick delivery.

You should look into it so that you won’t regret it later.

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