MD Hearing Aid Review 2023 – Scam or Legit?

So, virtual shopping is all the rage these days and even hearing aids are getting in on the action. Have you heard of MDHearing (formerly MDHearingAid)? They’re one of the brands offering online hearing tests and matching hearing aids.

Wanna know more? Check out the details on this company and the different products they offer, including any potential downsides.

What is MD Hearing Aid?

Check out MDHearing, a direct-to-consumer brand based in Chicago. They’ve made it their mission to offer affordable hearing aids directly to customers, without the need for in-person appointments.

The entire process, from hearing test to purchase, can be done online. This means you won’t have to spend time traveling to a hearing center and working with a specialist. Instead, you can take your hearing test at home and make your purchase with a few clicks.

Don’t worry about the quality of the hearing aids – they’re tested by in-house audiologists and registered with the FDA. And while some customers have had mixed experiences with the online shopping process, others say it’s a streamlined, cost-effective solution for better hearing.

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MDHearing Products Review

MDHearing has got you covered with their three options: Air, Volt+, and Core. All three models have four environmental settings, but each one has different features and price points to choose from. While Volt+ is the most popular model, it’s worth checking out all three before making a decision.

MDHearing Air

The Air is the budget-friendly option at $399.99 each or $799.99 for a pair. It boasts the longest battery life of the three models, at 21 to 26 days, and has feedback cancellation like the other two.

However, if you’re looking for smartphone pairing, water resistance, or personalized sound maps, this one may not be the best fit. According to Amazon reviews, customers are happy with the quality of the Air for the price, but some are disappointed with the lack of features.

MDHearing Volt+

The Volt+ is MDHearing’s best-seller, priced at $599.99 each or $1,199.99 for a pair. This one has a few extra features, like dual-directional microphones for clearer conversations and water resistance. The Volt+ runs on rechargeable batteries with a life of 24 to 30 hours.

While it saves you the hassle of buying new batteries, it could be an issue if you travel and can’t charge regularly. Amazon reviews indicate overall satisfaction, but some customers have reported issues with the rechargeable batteries.

MDHearing Core

The Core is the priciest model at $959.99 each or $1,919.98 for a pair, but it also has the most features. You can control the volume and settings from your smartphone and it offers adaptive technology for personalized hearing maps.

However, it’s not water-resistant and the battery life is shorter than the Air, at 5 to 6 days. If you’re looking for the most advanced option, the Core might be the right choice for you.

Who is MD Hearing Aid For?

If you suspect you have mild to moderate hearing problems, then MDHearing might be the solution for you! It’s an online platform that’s more affordable and efficient than a traditional hearing aid dealer. But beware, the whole process is online so it’s not suitable for people who are not tech-savvy. Just remember, MDHearing’s services shouldn’t replace a visit to an audiologist if you have severe hearing loss.

MDHearing Hearing Aids Pricing

Their prices are all under $2k for a set. Prices range from $400 to $960 each, so you can find one that fits your budget.

We know that cost is a big factor when it comes to buying hearing aids. In fact, a study shows that almost 77% of adults who need them can’t afford to spend $2,500 on an average bundle. But don’t worry, MDHearing has got you covered! They even offer promotions like buy one, get one free. Just remember, don’t choose a hearing aid based on a promotion alone. You want to make sure you’re getting the right fit and features for you.

And the good news doesn’t stop there! All MDHearing products come with a 90-day warranty. Plus, you can add extra protection for your devices if you want. And if you need any accessories like cleaning kits or carrying cases, you can find them on the MDHearing website (sold separately).

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Pros and Cons of MDHearing


  • MDHearing could save you some cash compared to a traditional hearing aid dealer
  • The whole process can be done from the comfort of your own home
  • They give you a free hearing test and recommend products to fit your needs
  • Three different hearing aid options at various price points
  • In-house audiologists to support you
  • 45-day return policy


  • 90-day warranty included but longer coverage requires purchasing extra protection
  • Insurance may not cover the cost of the hearing aids
  • Some customers have reported difficulties with product returns and long wait times for customer service
  • The online test and product recommendations may not be enough if you have major hearing issues that need in-person attention from an audiologist

How is the Reputation of MDHearing?

They claim to have over 300,000 happy customers, but don’t just take their word for it. The reviews from actual customers are kind of mixed. According to Trustpilot, as of March 2022, they had an average rating of 2.8 stars out of 5. There were only three reviews, but one of them was happy enough to receive a full refund. However, the other two had some concerns about the company’s transparency.

Also, it’s worth mentioning that MDHearing isn’t accredited by the Better Business Bureau (BBB). On BBB, they have a customer rating of 3.88 stars out of 5. Some folks are happy with the product quality, while others have had issues with the hearing aids. And a few customers even had a less-than-impressive customer service experience.

However, MDHearing has a higher rating of 4.16 stars out of 5 on Sitejabber, a customer ratings analyzer. They’re even considered the best-rated hearing aid website by Sitejabber. Some customers think they offer a good value for the price, but others aren’t happy with the fit. So, just a heads up if you’re considering MDHearing.

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MDHearing Return Policy

If you’re considering getting hearing aids from MDHearing, here’s what you need to know about their return and warranty policy.

  • 45-day return policy: If you’re not happy with your new hearing aids, you have 45 days to return them. But, MDHearing encourages you to give them a try for at least 21 days.
  • 90-day warranty: No worries if something goes wrong, your hearing aids come with a 90-day warranty.
  • Return process: To return your device, you’ll need a return merchandise authorization from MDHearing. Check out their website for more info on making a return.
  • Buying through Amazon: If you buy your hearing aids on Amazon, Amazon’s return policy will apply.

That’s all the info you need to know about returning or exchanging your MDHearing products.

Can You Use Insurance to Buy MDHearing Devices?

Just a heads up, like most hearing aid companies, MDHearing doesn’t accept insurance. But don’t worry, if your insurance does cover hearing aids, MDHearing can provide the necessary documentation to help you get reimbursed. As for payment options, MDHearing accepts PayPal and Affirm, both of which have financing options available.

Alternatives to MD Hearing Aid

So you’re thinking of getting a hearing aid, and MDHearing isn’t quite doing it for you. No worries, there are plenty of other brands offering virtual tests and product recommendations. Here’s a quick rundown of some worth checking out:

  • Audicus: They’ve got four models to choose from and you get unlimited expert support with your purchase.
  • Eargo: A newer player with three self-fitting models – no need to visit an audiologist or get a prescription.
  • Jabra Enhance (formerly Lively): A newer brand, but the hearing aids are made by a manufacturer with decades of experience. Three models to choose from, including battery and rechargeable options.
  • Miracle-Ear: A well-known name with both online and brick-and-mortar buying options.

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How to Get Started?

If you’re looking to buy hearing aids from MDHearing, here’s what you need to know:

  1. Start by taking an online hearing test. It takes about 8 minutes and you can do it at home with a pair of headphones.
  2. After submitting your test, you’ll get your results online. These results can give you an idea of your hearing status, but they’re not a replacement for a professional test by an audiologist.
  3. Based on your results, MDHearing will suggest some products for you. If you have significant hearing loss, it’s best to see an audiologist for a full evaluation. You can take your online test results with you for confirmation.
  4. If you decide to go for MDHearing, make sure to read their policies on warranties and returns before making a purchase. And if you have any questions, feel free to chat with a representative online.
  5. Once you have your hearing aids, you can email MDHearing’s in-house audiologists anytime with questions and there’s no extra cost.

That’s it! A simple process to help you get the hearing aids you need.

MD Hearing Aid Review: Final Verdict

MDHearing offers FDA-registered hearing devices straight to your door, no need to go to a physical store.

If you’re interested, start by taking their free online hearing test. And if you have significant hearing loss, it’s always a good idea to see an audiologist for a full evaluation. But feel free to bring up MDHearing to your doctor and see if they’re the right fit for you.

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Does MDHearing provide free trial periods?

Sorry, no free trials here! But if you’re not happy with your purchase, you can return it within 45 days. Just make sure you check the return policy first.

Is MDHearing worth it? 

If you’re looking for a budget-friendly option for mild to moderate hearing loss, MDHearing could be a good choice. They offer basic hearing aids that won’t break the bank.

Is MDHearing FDA approved?

MDHearing’s hearing aids are registered with the FDA, but not approved. That just means they check in with the FDA each year.

How long do MDHearing devices last?

MDHearing says their hearing aids should last a few years with proper care. They plan to support them with technology and parts for at least 5 years from your purchase date.

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