Lovesac Sactional Review – Scam or Legit? Exposed!

Should you buy Lovesac Sactional? Is it worth your money or a scam?

If you are reading this Lovesac Sactional review, chances are you have watched the ads for Lovesac Sactional and wonder if it really delivers what it claims.

Over the past few weeks, I have done thorough research about the Lovesac Sactional to help you make an informed decision. I can tell you everything you need to know before you buy. 

At the end of this review, I will also tell you the best alternative of Lovesac Sactional so that you can enjoy the same benefit at a lower cost.

In this Lovesac Sactional review, I’ll cover the following topics to assist you in making an informed decision:

What is Lovesac Sactional?

The modern Lovesac sactional sofa provides a number of options and configurations to suit your needs. You can play with with the settings on each modular to get it just right for your needs.

What sets lovesac couches apart from the competition is its “deigned for life” mentality. The sactionals are modular, so you may set them up to suit your family’s evolving needs.

For the price of one loveseat, you may have a sactional with removable arms and a reversible back, plus two additional sactionals. Create an intimate and space-saving L-shaped sofa with three sactionals, a sofa, and four sactionals.

The Lovesac website provides a wealth of customization possibilities, and the sofa may be expanded to fit ten people. In other words, that’s the idea behind the “design for life” methodology. In other words, this is the sofa that can adapt to your changing demands as your family does.

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What is a Sactional?

In the world of modular sactional couches, Lovesac is the maker of the sactional. Due to its many useful characteristics, it has earned the nicknames “The world’s most versatile couch” and “built for life.”

  • Its modular design allows for numerous permutations.
  • All of the covers are machine-washable and removable.
  • In case you get sick of the design, you can easily switch things up by switching out the covers or the way the sides are made.

What are the Materials?

Three distinct cushion fill options are available from Lovesac. You can choose any one of them, depending on your personal taste.

There are typically three layers of extremely dense material in a standard foam. The cushion’s core is built to resist compression and maintain its shape.

Goose down and feathers are combined with synthetic fibres to create down mixture. This stuffing is the best option for fluffy cushions.

The trademarked lovesoft fill is extremely comfortable to sit on for extended periods of time because to its softness, stretchiness, and fluffy appearance and feel.

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Is the Lovesac Sofa Comfortable?

The level of ease provided by a sactional sofa is directly related to the preferences of those who utilize it. What kind of cushions you prefer is entirely up to you.

Not everyone is a fan of sinking cushions; some would rather sit on something hard and sturdy.

Choose the regular foam cushions if you like something firmer and more supportive.

If you live in the United States, you can visit one of more than 70 retail locations to try on Lovesac products before making an online purchase decision.

In light of the overwhelmingly positive feedback they’ve received from customers (which we’ll get to in a little), it’s safe to say that lovesac sactional couches are among the most inviting and relaxing options out there. Lovesac sactional couches are a high-end couch that merits their reputation thanks to their clever design, superior construction, and comfortable cushioning.

How to Buy a Lovesac Sofa?

It’s really easy and convenient to order a lovesac couch. A physical location is not required; simply place an order on the lovesac website and have it shipped to you.

Detailed instructions for placing an order can be found below.

  • You can choose from a wide variety of upholstery fabrics.
  • Then, determine if you want straight or rolled arms.
  • Choose your fill from the three available choices.
  • You can now assemble it with as many parts as you want. That is conditional upon your needs.
  • As of right now, you can consider yourself finished. Obtain a receipt after you have paid and checked out. As soon as feasible, your order will be sent out.

How Long the Delivery Takes?

In case you were wondering, yes, Lovesac offers free shipping on all online purchases. In most cases, the delivery time will vary according to your location. Typically, shipping takes about two to three weeks.

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How Washable Is A Lovesac Sactional Cover?

Does it hold up in the wash? The Solid Seashell Polylinen we choose has such a lovely, airy texture, but I was worried it wouldn’t hold up well in the wash.

Even after three washes, I can confidently say that all three of the sofa’s covers retain their shape and appearance without any fading or shrinking.

One of the covers had chocolate on it, but happily it all wiped off easily. Our dark blue stonewashed cotton throw blanket had fuzz/piling on two more pieces, but we were able to remove virtually all of it using a vacuum cleaner.

So that we don’t have to worry about it any longer, I’ve moved to a lighter throw blanket. If you’re a fan of using blankets as throws, keep that in mind. A lighter one, or one that doesn’t shed, is my suggestion.

It’s recommended to wash the covers in cold water on the gentle cycle and to dry them outside. I hang them up to dry on this collapsible wooden drying rack, and I normally only wash three at a time. It can withstand their weight and quickly dry them, usually in under an hour.

Lovesac Sactional User Reviews

You can learn about the Sactional sofa’s comfort and durability from the following evaluations that stood out among the rest.

From Reddit user bougahleebooyas

“My husband and I have had a 45 set for three years and adore it! We will never go back to conventional couches! We have two dogs, and all of the cushions, pillows, and covers look and feel brand new.”

From Yelp reviewer Larissa B.

“Although we like the way the sofas look, they aren’t extremely comfortable. The backs and sides are positioned at straight angles with no tilt, making it difficult to become comfortable. Furthermore, the down cushions do not retain their shape, so you end up leaning on the hard upright back.”

From Reddit user Send_Lawyers

“I have a love sac, and this is my review after nearly ten years and three moves. The covers are machine washable, and despite a few holes from cigarette burns and an errant screw jutting out of a wall, they have held up remarkably well. Comfortable for one to two persons. Older folks have difficulty or may not use it.”

From Reddit user Anon

“They are just fantastic couches. We got the sactional because we couldn’t locate a couch that was deep enough for my 6’4″ husband to sit comfortably while also fitting through our apartment’s front door.

After a few years, we have a house as well as the awesomesauce sactional and supersac. We usually utilize it as an L-shaped sactional, but it may be adapted as needed. The best sofa ever. My in-laws are about to get a sactional, and they rarely try new things. Everyone in our house adores our furnishings.”

Is Lovesac Furniture Expensive?

A lot rides on the quantity desired and the type of fabric selected. The prices of the sets can vary from $2,000 to $8,000, depending on the options you select for the cushion filling, fabric, and extras.

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Can you sleep on a sactional?

If you can take a nap on it, then probably. Virtually every night, I find myself dozing off on ours. Moreover, it has used as a guest bed on numerous occasions. Guests will feel right at home with a fast rearrangement of the furniture.

By joining together the four available seats, you can create a bed that’s nearly as huge as a queen. Using the Sactionals Guest Rest Bedding Kit, which contains a mattress pad and a sheet set and fits neatly into its duffel bag inside the seat, is the most comfortable and gap-free option.

Or you may just use your sheets and a mattress pad such as the Down Alternative Mattress Topper.

Which Lovesac fabric is most pet friendly?

It has been stated that corded velvet is the best fabric for a sofa in terms of accommodating pets. Polylinen fabric covers our sactional, and our cats have made a few sporadic pulls in it.

What are the Benefits of Lovesac Sactional?

1. Product Quality is acceptable

Lovesac Sactional’s product quality is satisfactory. It’s well-designed and serves its purpose well. Some customers may, however, receive defective products from them. As a result, I would recommend that Lovesac Sactional inspect the products before shipping them to customers. Customers are less likely to receive subpar or defective products as a result of this.

2. Customer Service is Available

Shopping in stores that provide poor customer service is extremely inconvenient. As a result, it’s critical to shop at stores that at the very least provide a phone number and an email address for after-sales service.

Lovesac Sactional’s customer service is adequate but not exceptional. You may contact them if you have any questions or concerns about your order, but it may take more than 48 hours to receive a response. This is not ideal, especially in some emergency situations.

3. Lovesac Sactional meets the product description

Many stores use exaggerated marketing tactics in their advertisements to increase sales. This does not always imply that the product is a scam.

Lovesac Sactional’s advertisements are quite impressive and can catch the attention of customers. Some may believe they are overhyped. However, you cannot conclude that it is a scam because Lovesac Sactional does, to some extent, deliver on its promises.

4. Door-to-door Delivery

Many people prefer to shop online because it saves them time. Simply place an order and wait for the product to arrive. You are not required to drive to a physical store to obtain the product.

Lovesac Sactional is an online retailer that offers door-to-door delivery. Even if you live in a remote location, you can still purchase from Lovesac Sactional.

5. Easy to Place an Order

Lovesac Sactional’s website design is appealing. It is very simple for people to place an order. Simply click the “add to cart” button and proceed to the payment page with your credit card. Unlike a physical store, Lovesac Sactional’s website accepts orders 24 hours a day, seven days a week.

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Lovesac Sactional Cons and Complaints

1. Lovesac Sactional is Overpriced

Lovesac Sactional is not inexpensive. Many people complain that it is too expensive. Because the quality of Lovesac Sactional is not superior to that of other similar products, the higher price is not justified.

You will be able to find a similar or identical product at a lower cost elsewhere. Let me tell you where at the end of this Lovesac Sactional review.

2. Inefficient logistics

Lovesac Sactional is a small company with insufficient capital to invest in logistics. They are forced to rely on inefficient third-party logistics. They have minimal control over the shipping speed.

Therefore, you may see a lot of customer complaints about their slow delivery. If you want fast shipping, go with a large marketplace like Amazon. Unlike Lovesac Sactional, Amazon can ship products in a matter of days.

3. Lovesac Sactional Has Few Positive Reviews

I looked for positive Lovesac Sactional reviews but came up empty-handed. While the product is excellent, customers may be dissatisfied with their service.

Because Lovesac Sactional is a small company, you should not expect them to provide world-class service. It is preferable to purchase from a large marketplace such as Amazon if you want to ensure good after-sales service. There is much better customer protection there.

4. Lovesac Sactional does not offer unconditional refunds

Lovesac Sactional does not always issue refunds to customers. Although there is a refund policy, Lovesac Sactional has complete discretion over whether or not to issue refunds.

Some customers may find it unjust. However, this is a disadvantage when purchasing from an independent online store. Personally, I prefer purchasing from marketplaces such as Amazon, where the refund policy is reasonable. When requesting a refund, you will have Amazon’s backup.

5. Difficult to Return the Product

If you don’t like Lovesac Sactional, it’s difficult to return it to them. You would be responsible for the shipping costs.

That is why I dislike shopping at independent stores. If you want to avoid this problem, I recommend purchasing from Amazon. If you don’t like the product, you can easily return it. Later, I’ll tell you where you can get a similar or identical product to Lovesac Sactional on Amazon.

6. Some Good Reviews are Written by Lovesac Sactional’s Affiliates

You probably have found some other reviews of Lovesac Sactional and all of them are saying good words.

But some of them are actually paid to write, meaning they are sponsored posts. Therefore, their words are often biased and not trustworthy. Those reviews are simply sales pages and do not tell you the downsides of Lovesac Sactional.

By common sense, should you trust someone who has a conflict of interest that receives huge compensation by “reviewing” Lovesac Sactional? Probably not. They are not reviewing, but selling!

Therefore, I recommend reading the reviews of those written by the non-affiliates of Lovesac Sactional.

7. Lovesac Sactional Spent a Lot of Budgets on Advertising

Lovesac Sactional spends a lot of money on advertisements. There is nothing wrong with marketing their products via paid advertisements. 

But the problem is how can they make a profit with huge marketing costs? It’s common sense that Lovesac Sactional passes the costs to customers. So that explains why Lovesac Sactional is more expensive than other similar products you can find on Amazon. The higher price doesn’t mean their quality is better. They are just trying to cover their marketing costs.

As a smart customer, you should only pay for the quality of the product, but not the marketing costs of the product. That’s why I recommend purchasing from a large marketplace like Amazon, which I will tell you more about later.

Is Lovesac Sactional a scam?

I cannot say Lovesac Sactional is a scam for legal reasons. I researched them thoroughly, including their social media pages, review sites, forums, and so on. And while I see nothing suspicious about their business, I cannot find any verified positive reviews.

If Lovesac Sactional is a genuine and well-established company offering high-quality products, you should be able to find numerous positive customer reviews about them online.

But, strangely, I can’t find any. This could be due to the company’s service quality rather than its product quality. As a result, I have less faith in them. That’s why I looked for a similar or identical product on Amazon for you. Let me elaborate later.

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Positive and Negative Feedback by Real Customers of Lovesac Sactional

Positive Feedbacks

  • The adaptable, modular design is ideal for virtually any environment.
  • You can pick from around two hundred and fifty different types of fabric.
  • All online purchases include free shipping.
  • In a washing machine
  • The guarantee period for the durable items is forever.
  • 60-day at-home test run

Negative Feedbacks

  • Greater in size than standard couches
  • There is no guarantee for the covers or the cushions.

How to Contact Lovesac Sactional’s Customer Service?

Lovesac Sactional does not have great customer service. It may take more than 48 hours to get a response from them. Here are the contact details:

Customer service email: [email protected]

Phone number: (888) 636-1223

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Lovesac Sactional Reviews: Final Verdict

Lovesac Sactional is a fantastic product that delivers on the promises made in their advertisements. However, I would not recommend purchasing from them. Instead, you can find a similar or identical product on Amazon.

Because Lovesac Sactional is a small company, I am hesitant to purchase from them. Personally, I always try to find an alternative on Amazon. Every time, I can find a similar or better one at a lower price on Amazon. In the following section, I’ll tell you where you can get it on Amazon.

Where to Get the Best Alternative of Lovesac Sactional?

If you’d like to get the best alternative for Lovesac Sactional, you might go to Amazon.

I just found a very similar product on Amazon that can produce the same or even better results. It is also more reasonably priced!

That’s why I bought one from Amazon, and I don’t regret it because of the excellent customer service and quick delivery.

You should look into it so that you won’t regret it later.

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