Jackery Review – Scam or Legit? Truth Exposed!

Should you buy from Jackery? Is it worth your money or a scam?

If you are reading this Jackery review, chances are you have watched the ads for Jackery and wonder if it really delivers what it claims.

Over the past few weeks, I have done thorough research about the Jackery to help you make an informed decision. I can tell you everything you need to know before you buy. 

In this Jackery review, I’ll cover the following topics to assist you in making an informed decision:

What is Jackery?

Jackery, which was founded in California in 2012, is a solar generator industry pioneer and a global top-selling solar generator brand, with over 100 authorized media and organizations worldwide.

Jackery is now a global energy leader, the number one producer of portable power, and one of the world’s largest manufacturers of outdoor solar utilities, with over 9 years of experience in the field. They are a major front in the fight against climate change by redefining the use of clean energy for outdoor living.

This is only the beginning of Jackery’s ambitious goal of inspiring active outdoor lifestyles while benefiting the environment. Not only do they want to make the most affordable portable solar-powered products on the market, but they also want to contribute to a more sustainable future for the world.

All Jackery power products have been certified to meet regulatory, safety, and environmental standards that meet or exceed market demand.

Jackery Explorer Series

Jackery’s innovation and improved technology give you the power you need wherever you need it. The Jackery Explorer is a solar-ready portable power station designed to provide the power you need for mobile living and outdoor life.

Jackery SolarSaga Series

Jackery SolarSaga solar panels can be folded and strapped for easy carry and use. The goal of a solar panel is to turn as much sunlight into clean energy as possible, and Jackery’s panels have a 23.7% efficiency. That’s one of the highest in the industry.

Combining the solar panels with any Jackery rechargeable portable power station creates a solar generator system. Solar power is stored in the station’s lithium battery to keep all your gear charged. A Jackery Solar Generator is excellent for off-grid power and an emergency backup power source.

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Jackery Pros

1. Hight Product Quality

The products of Jackery are of high quality. It’s made with great materials and careful design. Jackery manufactures their products to the highest standards. Before being shipped to customers, all products are inspected. This greatly reduces the possibility of customers receiving subpar or defective products from them.

2. Great Customer Service

Shopping in stores with poor customer service is extremely aggravating. However, if you purchase from Jackery, you won’t have to worry about it. Jackery’s customer service is excellent. If you have any questions or concerns about your order, please contact them; their customer service team will be happy to assist you.

3. Jackery’s product meets the product description

To increase sales, many stores use exaggerated marketing tactics in their advertisements. This is not the case with Jackery, as I discovered. The products of Jackery correspond to the product description. It truly delivers on its promises. They provide genuine value to their customers.

4. Fast Shipping

Jackery’s shipping speed is very fast, unless you live in some remote areas. You can expect your parcel within a week or two of placing your order.

When you shop online, it can be very frustrating to have to wait months for a package to arrive. Jackery recognizes this and has invested heavily in their logistics system. When you shop at Jackery, you won’t have to worry about slow delivery.

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Jackery Cons and Complaints

1. Not everyone can afford Jackery

For some, the price of Jackery may be prohibitively expensive. Jackery’s product quality, on the other hand, is superior to that of other similar products, which explains why it is more expensive. It is common knowledge that higher-quality products have higher costs, so the price is slightly higher.

2. Inefficient logistics in some less developed countries.

Less developed countries such as India and Argentina may experience longer delivery times due to less efficient logistics. However, shipping is usually not an issue if you live in a developed country like the USA, Canada, Australia, the UK, etc.

3. Not everyone likes Jackery

True, not every Jackery customer is pleased with the company’s products. In reality, no product can meet everyone’s expectations. To some extent, each person is unique, as are their preferences.

In case you do not like the products of Jackery, try to contact their customer service and see if they can help you solve the problem.

4. Jackery does not offer unconditional refunds

Jackery does not refund money to customers in all circumstances because shipping products costs money. This also helps to prevent customer fraud. So, before placing an order, make sure you read the refund policy.

If you simply change your mind and the product is in perfect condition, Jackery is unlikely to issue a refund.

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Jackery Customer Reviews

There are many Jackery reviews on the Internet, but not every one is from actual customers. On forums and groups, I found these real Jackery reviews:

“Jackery power stations have helped me through multiple power outages — including one in summer 2020 that lasted a week. They are also great for use of tech devices, lights, etc. while camping. I also have the solar panel, but the 500 can charge from your car. Well designed, amazing product. Expensive, but worth it.”

John H.

“I had bought a solar battery years before from a different company and spent about $350. I was sorely disappointed by the the quality of materials, and performance. It died after approximately 4 uses. When it came time to dip the toes into the murky waters of solar batteries again, I really did some investigation. I had seen videos where people swore by Jackery, I read the reviews, I watched YouTube channels where people depended on these batteries. So… I went all in on the Jackery 1000 and 2 solarsaga 100w panels… $2000 CND. Okay, here’s the scoop…

Phenomenal. I love this battery. I love it so much I bought a Jackery 500 about 4 weeks later.

Fantastic product Jackery!”


“Highly recommended and excellent customer service.

I had an issue with one of their products but they resolved the problem quickly and to my full satisfaction.

You find out what a company is really like from how it handles complaints and Jackery turned my negative experience into a positive one!”

-Mandy Connor

“Great company amazing product . Exceeds my personal expectations !! If you want an investment worth the money and from a company who backs up their stuff , you must get this I have the 1000 unit works perfect with hours of charge when needed for my busking set up . Must have !”

-Judy Huff

“I received my Jackery and followed the instructions to fully charge it. Boy, was I glad I did! A couple weeks after receiving it my power went out for 24 hours. It kept my refrigerator and my small freezer running for 12 hours. It was cold and dark when I plugged it in. I was so glad I didn’t have to use my gas generator until morning.”

Bernadette Moreno

Is Jackery a scam?

Jackery is certainly not a scam. I conducted extensive research on them, including their social media pages, review sites, forums, and so on. And I see nothing suspicious about their business. The reviews about Jackery are generally good.

In fact, I believe Jackery is a legitimate and well-established company that provides high-quality products. Otherwise, you would have found a lot of people online calling them scams.

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How to Contact Jackery’s Customer Service?

To contact Jackery’s customer service is easy. Here’s the contact details:

Telephone & SMS:

Toll Free: 1-888-502-2236

9AM to 5PM PST (Weekdays)

Customer Support:

[email protected]

Where to Get the Best Price for Jackery?

Jackery’s product and service impressed me. So, where can you get the best Jackery deal?

Jackery appears to be doing a lot of promotion at the time of writing. There is a significant discount, but I’m not sure if the price will rise anytime soon.

That’s why I ended up purchasing something for myself, and I’m glad I did because of the excellent customer service and prompt delivery!

You should look into it so that you don’t regret it later.

What is the Best Alternative of Jackery?

I looked for hours to see if there were any better Jackery alternatives, but in vain. Although there are some products that are similar to Jackery, they are not as good in terms of product quality and price.

Some are more visually appealing than Jackery, but they are significantly more expensive. Buying something similar at a much higher price is not worth it.

As a result, to save time and money, I recommend purchasing from Jackery.

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