Ipsy Reviews – Scam or Legit? Exposed!

Should you buy Ipsy? Is it worth your money or a scam?

If you are reading this Ipsy review, chances are you have watched the ads for Ipsy and wonder if it really delivers what it claims.

Over the past few weeks, I have done thorough research about the Ipsy to help you make an informed decision. I can tell you everything you need to know before you buy. 

At the end of this review, I will also tell you the best alternative of Ipsy so that you can enjoy the same benefit at a lower cost.

In this Ipsy review, I’ll cover the following topics to assist you in making an informed decision:

What is Ipsy?

Even though I’m guessing the vast majority of you are familiar with Ipsy, I’ll explain it nevertheless. The Ipsy Glam Bag is a monthly cosmetic subscription box that offers you customized beauty goods based on your questionnaire responses.

Monthly packages might contain anything from cosmetics to skincare to haircare to fragrances. 

Find new cosmetic goods, try ones you might not normally buy, or add to your existing collection with the help of an Ipsy subscription box. 

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How Does Ipsy Work?

First things first with Ipsy: a beauty survey covering topics like skin tone, hair color, preferred makeup, and more. When you fill out a survey, the company uses your responses to tailor your package specifically to you.

Ipsy’s flagship product is the monthly subscription box known as the Glam Bag, which contains high-end beauty products. This remains their entry-level offering, but they’ve now added the more expensive Glam Bag Plus and the top-tier Glam Bag X.

Ipsy Reviews


Customers are generally pleased with their Ipsy subscriptions, while some have voiced dissatisfaction due to shipping delays or unsatisfactory product assortments.


Many consumers have expressed relief that Ipsy’s basic Glam Bag subscription is so cheap.


Some Ipsy subscribers have complained that they have received products they did not enjoy despite the fact that the company sends a mix of well-known and lesser-known brands.


The vast majority of subscribers see greater value in their subscription than they pay for it. Each $13 Glam Bag from Ipsy, the company says, has a value of $50 or more.

Ipsy Spoilers

The film industry does not look favorably on spoilers. As opposed to other industries, the beauty industry need spoilers. It is for this reason that Ipsy provides a sneak peek at each forthcoming box before you actually order it. (Glam Bag, Glam Bag Plus, and Glam Bag Add-on spoilers are included.)

If you’re worried about getting anything you don’t like, you can always read the official spoilers first. The ending will not disappoint, I’m telling you that much.

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When Does Ipsy Ship?

A first bag is automatically charged upon signup, as stated on their website. After that, your card will be charged on the final day of the month for the following month’s box. Once the payment has been processed, the box will be shipped out to you within roughly two weeks.

Benefits of Ipsy

1. Product Quality is acceptable

Ipsy’s product quality is satisfactory. It’s well-designed and serves its purpose well. Some customers may, however, receive defective products from them. As a result, I would recommend that Ipsy inspect the products before shipping them to customers. Customers are less likely to receive subpar or defective products as a result of this.

2. Customer Service is Available

Shopping in stores that provide poor customer service is extremely inconvenient. As a result, it’s critical to shop at stores that at the very least provide a phone number and an email address for after-sales service.

Ipsy’s customer service is adequate but not exceptional. You may contact them if you have any questions or concerns about your order, but it may take more than 48 hours to receive a response. This is not ideal, especially in some emergency situations.

3. Ipsy meets the product description

Many stores use exaggerated marketing tactics in their advertisements to increase sales. This does not always imply that the product is a scam.

Ipsy’s advertisements are quite impressive and can catch the attention of customers. Some may believe they are overhyped. However, you cannot conclude that it is a scam because Ipsy does, to some extent, deliver on its promises.

4. Door-to-door Delivery

Many people prefer to shop online because it saves them time. Simply place an order and wait for the product to arrive. You are not required to drive to a physical store to obtain the product.

Ipsy is an online retailer that offers door-to-door delivery. Even if you live in a remote location, you can still purchase from Ipsy.

5. Easy to Place an Order

Ipsy’s website design is appealing. It is very simple for people to place an order. Simply click the “add to cart” button and proceed to the payment page with your credit card. Unlike a physical store, Ipsy’s website accepts orders 24 hours a day, seven days a week.

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Ipsy Cons and Complaints

1. Ipsy is Overpriced

Ipsy is not inexpensive. Many people complain that it is too expensive. Because the quality of Ipsy is not superior to that of other similar products, the higher price is not justified.

You will be able to find a similar or identical product at a lower cost elsewhere. Let me tell you where at the end of this Ipsy review.

2. Inefficient logistics

Ipsy is a small company with insufficient capital to invest in logistics. They are forced to rely on inefficient third-party logistics. They have minimal control over the shipping speed.

Therefore, you may see a lot of customer complaints about their slow delivery. If you want fast shipping, go with a large marketplace like Amazon. Unlike Ipsy, Amazon can ship products in a matter of days.

3. Ipsy Has Few Positive Reviews

I looked for positive Ipsy reviews but came up empty-handed. While the product is excellent, customers may be dissatisfied with their service.

Because Ipsy is a small company, you should not expect them to provide world-class service. It is preferable to purchase from a large marketplace such as Amazon if you want to ensure good after-sales service. There is much better customer protection there.

4. Ipsy does not offer unconditional refunds

Ipsy does not always issue refunds to customers. Although there is a refund policy, Ipsy has complete discretion over whether or not to issue refunds.

Some customers may find it unjust. However, this is a disadvantage when purchasing from an independent online store. Personally, I prefer purchasing from marketplaces such as Amazon, where the refund policy is reasonable. When requesting a refund, you will have Amazon’s backup.

5. Difficult to Return the Product

If you don’t like Ipsy, it’s difficult to return it to them. You would be responsible for the shipping costs.

That is why I dislike shopping at independent stores. If you want to avoid this problem, I recommend purchasing from Amazon. If you don’t like the product, you can easily return it. Later, I’ll tell you where you can get a similar or identical product to Ipsy on Amazon.

6. Some Good Reviews are Written by Ipsy’s Affiliates

You probably have found some other reviews of Ipsy and all of them are saying good words.

But some of them are actually paid to write, meaning they are sponsored posts. Therefore, their words are often biased and not trustworthy. Those reviews are simply sales pages and do not tell you the downsides of Ipsy.

By common sense, should you trust someone who has a conflict of interest that receives huge compensation by “reviewing” Ipsy? Probably not. They are not reviewing, but selling!

Therefore, I recommend reading the reviews of those written by the non-affiliates of Ipsy.

7. Ipsy Spent a Lot of Budgets on Advertising

Ipsy spends a lot of money on advertisements. There is nothing wrong with marketing their products via paid advertisements. 

But the problem is how can they make a profit with huge marketing costs? It’s common sense that Ipsy passes the costs to customers. So that explains why Ipsy is more expensive than other similar products you can find on Amazon. The higher price doesn’t mean their quality is better. They are just trying to cover their marketing costs.

As a smart customer, you should only pay for the quality of the product, but not the marketing costs of the product. That’s why I recommend purchasing from a large marketplace like Amazon, which I will tell you more about later.

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Is Ipsy a scam?

I cannot say Ipsy is a scam for legal reasons. I researched them thoroughly, including their social media pages, review sites, forums, and so on. And while I see nothing suspicious about their business, I cannot find any verified positive reviews.

If Ipsy is a genuine and well-established company offering high-quality products, you should be able to find numerous positive customer reviews about them online.

But, strangely, I can’t find any. This could be due to the company’s service quality rather than its product quality. As a result, I have less faith in them. That’s why I looked for a similar or identical product on Amazon for you. Let me elaborate later.

Positive and Negative Feedback by Real Customers of Ipsy

Positive Feedbacks

  • Very inexpensive
  • A fantastic method to learn about new things.
  • Customizable
  • Receive coupon codes for full-sized goods.

Negative Feedbacks

  • You may receive things that you dislike.
  • When you first join up, your name is placed on a waiting list.
  • You get a beauty bag with your products every month, so you can wind up with more more than you need.

Ipsy Customer Reviews

The thousands of reviews of Ipsy found on the internet are generally negative. However, although Influenster gives Ipsy 4.3 stars out of 5, Sitejabber only gives it 2.25.

The following are comments from a few satisfied clients:

“I used ipsy in college and had to cancel because money was limited and I had no problem canceling. I’ve now completed the cycle and renewed my subscription. I still enjoy it as much as I did when I first saw it. I highly suggest it!” – Emily, ConsumerAffairs

“I’ve been using Ipsy for almost a year and I absolutely adore it! I also enjoy their shaving club! The only disadvantage I’ve encountered thus far is terribly sluggish shipping; I wish they would use FedEx. […] You can spend as much as you want or as little as $13, and you can easily suspend and resume your services whenever you choose.” -Sarah, ConsumerAffairs

“Ipsy has been a part of my life for approximately four years. It’s a fantastic value for the glam bag because you receive 5 trial-sized goods and the chance to add on for a very low fee. What I don’t like about Ipsy is that certain months it appears that they don’t consider my cosmetic preferences and send me goods that I would never use.” – Bri P., Influenster

“I canceled my normal appointment. I hardly ever use the tiny samples anymore, but the [Glam bag] plus and [Glam bag] x products receive WAY more use.” – unicornbomb, Reddit

Most of Ipsy’s consumers agree that the company is good at these things:

  • Affordable
  • A fantastic method to find new beauty items
  • It’s money well spent.
  • Some claim that shipping is sluggish, and that Glam Bag Plus and Glam Bag X are superior to the regular Glam Bag membership.

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Ipsy Reviews: Final Verdict

Ipsy is a fantastic product that delivers on the promises made in their advertisements. However, I would not recommend purchasing from them. Instead, you can find a similar or identical product on Amazon.

Because Ipsy is a small company, I am hesitant to purchase from them. Personally, I always try to find an alternative on Amazon. Every time, I can find a similar or better one at a lower price on Amazon. In the following section, I’ll tell you where you can get it on Amazon.

Where to Get the Best Alternative of Ipsy?

If you’d like to get the best alternative for Ipsy, you might go to Amazon.

I just found a very similar product on Amazon that can produce the same or even better results. It is also more reasonably priced!

That’s why I bought one from Amazon, and I don’t regret it because of the excellent customer service and quick delivery.

You should look into it so that you won’t regret it later.

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