HomRest Review – Scam or Legit?

So, you’re considering buying from Homrest, eh? Well, well, well, aren’t you the curious one. You must have seen their ads and now you’re wondering if it’s too good to be true.

Don’t worry, I’ve got you covered. As the diligent researcher that I am, I’ve spent the last few weeks delving into the murky depths of Homrest to give you the lowdown. I’ll spill the tea and give you all the juicy details so you can make a wise decision before parting with your cash.

What is HomRest?

HomRest claims to be committed to providing quality and value in every item they build. However, can they really live up to their promise? Founded just a few years ago in 2019, this furniture brand is already expanding rapidly across the globe. But can we really trust a new player in the industry to deliver on their marketing and merchandising promises?

While they claim to offer a broad selection of styles at competitive prices, their direct factory importing strategy may make some customers suspicious. Is it really possible for HomRest to offer lower prices and quicker delivery than their competitors, or is there something else going on?

HomRest may claim to be industry experts, but how do we know their products are truly designed to fit our lifestyles and inspire us every day? Can we really trust a brand that’s still so new to the game?

Sure, HomRest may pride themselves in their passion and devotion to creating home products that customers will love, but should we really take their word for it? We’ll let you be the judge.

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Poor Customer Reviews

Oh, sounds like HomRest is quite the sketchy company! Customers are complaining about poor quality and high prices, and it seems like returning items is a nightmare – you even have to pay for the return fee! One customer even thinks it’s a scam because they were given a bogus number to call.

And don’t even bother trying to buy a chair from them, because payment methods don’t seem to work and the reviews are questionable.

Another customer warns that the company owns their own review sites and only posts positive reviews, and they don’t accept returns either.

And it’s not just the quality that’s bad – the chemical odor in one chair was so strong that it had to be returned, and another chair was so uncomfortable that it was like sleeping on a slab of granite.

To top it all off, customer service is non-existent, with some customers having to send multiple emails just to get a return label. Definitely not a company to deal with!

Here are the screenshots from Trustpilot for your reference:

HomRest review 1

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HomRest review

Is HomRest a scam?

While there’s no concrete proof that Homrest is a scam, the abundance of negative online reviews certainly raises some red flags. 

If you’re thinking about shopping on Homrest, I’d advise against it – unless you’re willing to take a gamble with your hard-earned money. Frankly, with so many safe and reliable alternatives out there, it just doesn’t seem worth the risk. 

Why not choose a trustworthy platform like Amazon instead? Don’t let Homrest’s seemingly attractive deals cloud your judgment – do your research and make a wise decision.

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Shipping Policy

So you’ve made your purchase on Homrest.com, but have you read the fine print? Before you get too excited about your order, you should know that there’s more to it than just shipping time. Homrest.com needs to process your order and put it through their “strict quality control tests” – doesn’t that sound a bit suspicious? And if you thought you were getting free shipping, think again – they make sure to remind you that there’s no sales tax if you’re outside of California.

Oh, and don’t forget about the limited shipping locations – sorry Alaska, Hawaii, Puerto Rico, and Guam. And don’t even think about having a FPO, APO, or PO Box address. They only use UPS or Fedex for shipping, but even that’s not a guarantee – force majeure can delay your order.

If you do end up receiving your order, and it’s damaged in transit, Homrest.com wants you to note any visible damages and be as specific as possible. They’ll process your damage claim with the delivering carrier – if they feel like it, that is. So, before you hit that “buy” button, make sure you’re ready for Homrest.com’s suspiciously detailed shipping policy.

Warranty and Refund Policy

Their warranty may seem generous at first glance, but don’t be fooled. They only offer a 60-day warranty for defective items, and even then, they won’t replace or refund any items that have expired past that time frame. Plus, they conveniently exclude any items that have been damaged or misused after receipt or problems caused by logistics, leaving you with no recourse.

And if you thought cancelling your order would be easy, think again. Homrest Furniture only offers partial refunds for cancelled orders, with an extra charge for cancelling an order in delivery. And if your order has already been marked as “label created,” you’re out of luck – they won’t let you cancel it at all.

Their return and refund policy isn’t much better either. While they claim to offer full refunds for damaged or defective items, they refuse to accept returns without any reason and won’t issue refunds for any items past the warranty time.

So before you make any purchases from Homrest Furniture, be sure to consider their sketchy warranty and cancellation policies carefully.

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How to Contact Homrest’s Customer Service?

If you’re suspicious of Homrest’s customer service, fear not – they make it so easy to get in touch. But don’t just take their word for it. Here are the contact details that Homrest begrudgingly provides:

Email: [email protected]

Phone: +86 15395746297

Email Service Time: From Monday to Friday 9:00 AM – 18:00 PM

Of course, Homrest conveniently leaves out any information on how quickly they respond to inquiries, or whether they actually care about their customers at all. But hey, at least they have a phone number and email address, right?

What is the Best Alternative?

Why settle for HomRest when you can shop at Amazon? They have a wide variety of products, and let’s not forget the better prices and higher quality.

And, oh, did I mention their customer service is robust and their delivery is speedy? Plus, their return policy is good. So, why even bother with HomRest? Save yourself the trouble and go to Amazon instead. 

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