So, you’re probably here because you’ve seen the ads for East Essence and are wondering if it’s worth your hard-earned money. Well, you’ve come to the right place! I’ve spent the last few weeks doing some research to help you make an informed decision.
First things first: Is East Essence legit or a scam? Based on my personal experience and research, I can confidently say that East Essence is a legit online store. I’ve made a purchase from them myself and received my order without any issues.
Now, let’s get into the nitty-gritty. In this review, I’ll be covering all the important topics to help you decide if East Essence is right for you. From the quality of their products to their customer service, I’ve got you covered. So, let’s dive in and get started!
Table of Contents
What is East Essence?
Looking for affordable and customizable modest clothing? Look no further than East Essence! Established in 2009, East Essence has been providing high-quality abayas, jilbabs, kaftans, and other Islamic attire to communities worldwide. With over 11 years of experience in the clothing industry, they aim to serve the community and uphold important values and customs.
What sets East Essence apart from other clothing retailers is their commitment to providing customized services. They offer a range of customizable options, including garment lengthening, pocket and zipper additions, and other services tailored to clients’ needs.
At East Essence, they appreciate the richness of culture and style found in traditional Arabic, Pakistani, Moroccan, African, Bangladeshi, Turkish, and Indian communities. That’s why they stock a wide range of Islamic attire and clothing options, including abaya, jilbab, hijab, kaftan, Pakistani clothing, Bangladeshi clothing, affordable modest clothing, modesty, modest, hijabi, Kurti, tunic, Dubai Abaya, Saudi abaya, Moroccan tunic, double-layered abaya, hijab pin, dishdasha, thobe.
With East Essence, you can stay true to yourself while also reflecting your values and faith through your clothing.
Customer Reviews
Real customers have left reviews of East Essence online.
Ameera ordered 3 abayas and got help from Uzma after entering the wrong email. The abayas arrived quickly, but one was lighter than expected.
Isabella received her dress in 25 days due to Covid-19 delays, but found it to be good quality.
Becky was happy with her timely order and excellent items, and praised Ramzi’s helpfulness when she needed to change the size of her second order.
Candice MacPhie Bleakley was extremely satisfied with her second order of Abaya from EastEssence, praising the fabric, cuts, colors, subtle design, and finishing, and was appreciative of their prompt email replies to order queries.
Return Policy
As a reviewer, I’ve read through the return policy and found the following terms and conditions:
- Un-tampered merchandise can be returned or exchanged within 30 days from the date of purchase.
- To be eligible for a return, all products must be in their original condition with all tags attached, unworn and unwashed.
- The refund will be processed within 30 days from receiving the returned product, and it will be refunded in the manner of the original purchase. The cost of the item will be refunded, excluding any customizations, and any applicable sales tax.
- Original discounts and promotions will not be reflected in the refund, and shipping and handling costs are non-refundable.
- All returned items will be processed at the US office, and if the purchase total falls below the free standard shipping limit, the $100.00 Free Standard Shipping will be null and void.
- Orders with 20% or more discount cannot be refunded or exchanged, and items in the Outlet section are final sale and cannot be returned or exchanged.
- There can be a 5-7% difference in color, size, and embroidery.
Overall, it seems like the return policy is standard and reasonable. It is essential to follow the guidelines to receive a refund or exchange.
The policy also covers specific cases where certain items cannot be returned, and discounts or promotions will not be reflected in the refund. It is always recommended to read through the return policy before making any purchase.
How to Contact East Essence’s Customer Service?
If you need to reach out to East Essence’s customer service, don’t worry! They’ve got you covered with multiple ways to contact them. Here are the details:
- Email: Just send an email to [email protected] with your query and they’ll get back to you as soon as possible.
- Toll-free number: You can also give them a call at (888) 587 8417 for any assistance you require.
- Contact form: If you prefer to use a contact form, simply head over to https://eastessence.com/pages/contact-us and fill out the required details.
So, whatever your concern or question may be, rest assured that East Essence is only a few clicks or a call away.
Where to Get the Best Price for East Essence?
I gotta share my experience with East Essence. Their products and services are totally impressive! And guess what? They’re having a huge promotion right now that you don’t wanna miss.
I took advantage of the sweet discount, but I’m not sure if it’s gonna last forever. So, I decided to treat myself to something nice, and I’m so happy I did! The delivery was super fast, and the customer service was top-notch.
Trust me, you don’t wanna miss out on this amazing opportunity. Go check out East Essence now and thank me later!
FAQ
What Are Some Of The Ethical Practices EastEssence Is Engaged In?
EastEssence is a brand that prides itself on being 100% sustainable and ethical. The company ensures that all of its products are Halal and represent ethical Islamic values. Unlike other fashion brands that release new products every week, which can be unsustainable for the planet and add to the waste in the garment industry, EastEssence makes clothes only after an order is placed. This practice ensures zero wastage and provides exclusive handmade products for each customer.
At EastEssence, they believe in practicing patience over instant gratification to save the environment. By saving gallons of water, trees and lowering carbon emissions, they encourage customers to appreciate the patience required to get a custom-made piece of clothing. Their factories are self-owned, and they only employ skilled and certified artisans, who are verified by the Department of Industries. To maintain best health, sanitation and safety practices, monthly inspections are conducted by certified authorities.
One of the most unique things about EastEssence is that many of their artisans come from Islamic backgrounds, bringing with them exceptional talent for embroidery and artistry. This allows them to specialize in handmade and hand-embroidered garments, with a focus on modesty. The company offers custom length and size options to provide affordable, sustainable clothing for everyone in the community. By owning the entire process, EastEssence can control costs and pass on savings to their customers.
As an American brand, EastEssence realizes the importance of good customer service. The company has a team of amazing customer service representatives who work out of their California office. They strive to go above and beyond to ensure that customers have a wonderful shopping experience.
In conclusion, EastEssence is a unique brand that provides ethical, sustainable, and affordable clothing options. By promoting patience over instant gratification and owning the entire process, they are able to offer high-quality, handmade products that meet their customers’ needs while respecting the environment.
What Is The Goal Of EastEssence.Com?
If you’re looking for affordable yet high-quality modest clothing, EastEssence.com might just be what you need. They have over 300 items priced under $25, making it possible for everyone to dress modestly without breaking the bank.
One thing I appreciate about this online store is their commitment to maintaining the lowest costs without compromising on quality. It’s not an easy task, but they seem to have taken up the challenge with enthusiasm.
Another thing that sets EastEssence.com apart from other retailers is their “Giving Back” program. It’s heartwarming to see a company that not only cares about their customers but also their community.
Overall, I think EastEssence.com is a great option for anyone who wants to dress modestly without spending too much. Their collection of affordable yet stylish clothing is impressive, and their dedication to giving back is commendable.
What Is The Average Processing Time For An Order?
Processing time for express orders is 3-4 business days, while standard orders take 12-20 business days. This includes cutting the fabric, stitching your garment, finishing it, and packing it. Shipping time is an additional 3-4 business days.
It’s worth noting that your order may arrive in multiple packages to ensure speedy delivery. If you’re buying from the marketplace, you can expect your items to ship in 3 days. However, custom made EastEssence items will take longer and ship separately in 12-20 days.
Also, due to the ongoing Covid-19 situation, there may be some delays in shipping for custom made EastEssence items. But don’t worry, if you’re buying from the marketplace, your items will still ship on time.
Can I Cancel My Order Before It Get Shipped?
You’ve got 24 business hours to make any tweaks or cancel completely without any fees.
However, if you wait more than 24 hours, they will have to charge you a 25% restocking fee from the total amount. So, make sure you act fast if you need to make any changes to your order. They understand that things can change and we’re here to help you in any way they can.
Do You Ship To Other Countries?
The company is based in the USA but they do offer worldwide shipping. It’s great to know that they offer free standard shipping to several countries including the UK, Canada, EU, Singapore, and Australia.
However, if you are shopping in USD from outside the USA, be aware that you may be charged a currency conversion rate by your bank.
Do You Have Store Locations?
The company is primarily an online store and does not have a physical store. They attend large Islamic events, so customers can meet and greet them in their cities. Make sure to subscribe to their Facebook page to receive updates about the next event.
For those who prefer to purchase from a physical store, the company has several wholesalers who carry their products on the East Coast, UK, Germany, Switzerland, Libya, Iraq, Malaysia, Singapore, and Australia.