Cricut Review – Scam or Legit? Truth Exposed!

Should you buy from Cricut? Is it worth your money or a scam?

If you are reading this Cricut review, chances are you have watched the ads for Cricut and wonder if it really delivers what it claims.

Over the past few weeks, I have done thorough research about the Cricut to help you make an informed decision. I can tell you everything you need to know before you buy. 

In this Cricut review, I’ll cover the following topics to assist you in making an informed decision:

What is Cricut?

Cricut is a brand of cutting plotters, or computer-controlled cutting machines, designed for home crafters in the United States. The machines are used to cut paper, felt, vinyl, fabric as well as leather, matboard, and wood.

Cricut aims to help people live creative lives by providing tools that make do-it-yourself projects beautiful, fun, and simple. They saw the potential for a simple yet powerful tool to completely transform the way people think about crafting, designing, and making.

Cricut has continued to innovate with new machines, materials, and tools since then.

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What are the Pros of Cricut?

1. High Product Quality

The products of Cricut are of high quality. It’s made with great materials and careful design. Cricut manufactures their products to the highest standards. Before being shipped to customers, all products are inspected. This greatly reduces the possibility of customers receiving subpar or defective products from them.

2. Great Customer Service

Shopping in stores with poor customer service is extremely aggravating. However, if you purchase from Cricut, you won’t have to worry about it. Cricut’s customer service is excellent. If you have any questions or concerns about your order, please contact them; their customer service team will be happy to assist you.

3. Cricut’s product meets the product description

To increase sales, many stores use exaggerated marketing tactics in their advertisements. This is not the case with Cricut, as I discovered. The products of Cricut correspond to the product description. It truly delivers on its promises. They provide genuine value to their customers.

4. Fast Shipping

Cricut’s shipping speed is very fast, unless you live in some remote areas. You can expect your parcel within a week or two of placing your order.

When you shop online, it can be very frustrating to have to wait months for a package to arrive. Cricut recognizes this and has invested heavily in their logistics system. When you shop at Cricut, you won’t have to worry about slow delivery.

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Cricut Cons and Complaints

1. Not everyone can afford Cricut

For some, the price of Cricut may be prohibitively expensive. Cricut’s product quality, on the other hand, is superior to that of other similar products, which explains why it is more expensive. It is common knowledge that higher-quality products have higher costs, so the price is slightly higher.

2. Inefficient logistics in some remote areas

Remote areas may experience longer delivery times due to less efficient logistics. However, shipping is usually not an issue if you live cities with good transport network.

3. Not everyone likes Cricut

True, not every Cricut customer is pleased with the company’s products. In reality, no product can meet everyone’s expectations. To some extent, each person is unique, as are their preferences.

In case you do not like the products of Cricut, try to contact their customer service and see if they can help you solve the problem.

4. Cricut does not offer unconditional refunds

Cricut does not refund money to customers in all circumstances because shipping products costs money. This also helps to prevent customer fraud. So, before placing an order, make sure you read the refund policy.

If you simply change your mind and the product is in perfect condition, Cricut is unlikely to issue a refund.

Cricut Customer Reviews

There are many Cricut reviews on the Internet, but not every one is from actual customers. On forums and groups, I found these real Cricut reviews:

“Cricut truly stands behind their products. I currently have the maker, explore air 2, and the joy along with the heat press 12×12, mini heat press. I also purchased the 360 Bright floor lamp. Whenever I have ran into any issues including anything not working properly they replaced it right away and helped take care of any need promptly. I love the way the machines work and their customer service is great! Yes they can have long wait times or it is hard to get a hold of someone but once you do reach someone they take care of you! Thank you Cricut.”


“I bought a cricut machine in February of this year and one of the buttons wasn’t working. I used online chat with cricut, who advised me how to fix it. I was unable to fix it. Within 6 days I had a replacement machine delivered. Can’t fault the amazing customer service.”


“I have nothing but positive to say about Cricut and Design space. I’ve had mine about 10 mos. couldn’t wait to turn it on download Design space, hey this is a piece of cake. I have all the know how, I can do this, Yep, I can. Windows 10 Upgraded, all of it, you name it. (not bragging) Just saying, Whoa what a slap … I had to back up, read things, lots of things, Found a Mentor in the end. there is alot to learn to using the Cricut Machines and the apps together. And people blame it all on Cricut. That is not fair. Mentors, Teachers really help, they know what, and how and normally can fix app issues. to me Cricut is awesome, I’m almost ready for an upgrade.”


“Whenever I order materials from Cricut (paper for cardmaking, etc) it comes crazy fast. Even the cheaper shipping options are extremely quick to arrive. They often have awesome sales on materials and supplies, and I find their paper to be very good quality. The paper I’ve ordered several times is nice solid-core paper with a beautiful weave texture. I wish there was a Canadian online store, but the US store delivers to me faster than most Canadian companies, so I’m still very satisfied with my experiences.”

-Candice MacPhie Bleakley

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Is Cricut a scam?

Cricut is certainly not a scam. I conducted extensive research on them, including their social media pages, review sites, forums, and so on. And I see nothing suspicious about their business. The reviews about Cricut are generally good.

In fact, I believe Cricut is a legitimate and well-established company that provides high-quality products. Otherwise, you would have found a lot of people online calling them scams.

How to Contact Cricut’s Customer Service?

To contact Cricut’s customer service is easy. Here are the contact details:

Phone: 877 727 4288

Email: [email protected]

Where to Get the Best Price for Cricut?

Cricut’s product and service impressed me. So, where can you get the best Cricut deal?

Cricut appears to be doing a lot of promotion at the time of writing. There is a significant discount, but I’m not sure if the price will rise anytime soon.

That’s why I ended up purchasing something for myself, and I’m glad I did because of the excellent customer service and prompt delivery!

You should look into it so that you don’t regret it later.

What is the Best Alternative of Cricut?

I looked for hours to see if there were any better Cricut alternatives, but in vain. Although there are some products that are similar to Cricut, they are not as good in terms of product quality and price.

Some are more visually appealing than Cricut, but they are significantly more expensive. Buying something similar at a much higher price is not worth it.

As a result, to save time and money, I recommend purchasing from Cricut.

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