Basepaws Review – Scam or Legit? Truth Exposed!

Should you buy from Basepaws? Is it worth your money or a scam?

If you are reading this Basepaws review, chances are you have watched the ads for Basepaws and wonder if it really delivers what it claims.

Over the past few weeks, I have done thorough research about the Basepaws to help you make an informed decision. I can tell you everything you need to know before you buy. 

In this Basepaws review, I’ll cover the following topics to assist you in making an informed decision:

What is Basepaws?

Basepaws claims that you can estimate your tabby’s origins to more than 21 breed types and 4 breed regions using their Breed + Health Cat DNA Test. The breed of your cat affects its temperament, personality, traits, and, most importantly, hereditary genetic health conditions.

Basepaws presents results for over 115 known feline genetic markers, including 65 for genetic health conditions and 50 for traits. You will also receive your cat’s risk scores for any of the three most common dental conditions.

You can make informed decisions to support your best friend’s optimal health with personalized results for your cat.

Basepaws compares your cat’s genome to the genomes of the many thousands of cats in our pedigree reference panel to look for similarities. They obtain the pedigree DNA samples from modern pedigree breeders, and their reference panel currently includes the fully sequenced DNA of cats from 21 top pedigree breeds. These breeds are divided into four categories: Western (Europe and the Americas), Eastern (Asia), Persian (Persian and related cats), and Exotic (hybrids and Egyptian Mau).

Basepaws’ Breed + Health Cat DNA Test is a one-of-a-kind preventive health tool that examines your cat’s mouth for signs of active dental disease (periodontal disease, tooth resorption, bad breath) and informs you whether your cat is genetically predisposed to 43 feline diseases.

They now test your cat’s DNA for 25 genetic traits, which are divided into five categories: Coat length, coat color and pattern, coat texture, body morphology, and susceptibility to viral infection are all factors to consider.

It’s extremely powerful to have information at your fingertips that tells you if your pet is silently suffering from a dental disease that, if left untreated, could escalate into a costly emergency situation (e.g., tooth extraction) that costs hundreds or even thousands of dollars. Periodontal disease, tooth resorption, and bad breath are the three most common dental diseases in cats (halitosis).

The sooner you learn about your cat’s health risks, the sooner you can collaborate with your veterinarian to provide proactive precision care. Taking your cat to the vet for regular wellness checks is an important part of a successful overall health strategy. 

You can expect your vet to perform a visual examination of your cat’s mouth during your cat’s next wellness exam after you share the results of your cat’s oral health report with them. This will assist them in determining any additional steps they should take with you to support your cat’s proactive care regimen.

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How Does Basepaws Work?

Sign up

Register your CatKit and create an account.


It only takes 5-10 seconds to swab. Make sure you get both the gums and the teeth.


Shipping to the United States is free both ways; simply place it in a USPS mailbox.


Receive results in 4-6 weeks.

How Long Does Basepaws Take to Generate a Report?

Once you’ve received your DNA CatKit, follow the detailed instructions for sample collection and barcode registration on the inside of the CatKit box. After collecting your sample, return it to Basepaws in the prepaid packaging provided. Basepaws will send you an email once your sample has been received.

Your report will be ready 4-6 weeks after your sample arrives at our laboratory. Basepaws are attempting to reduce this time frame as much as possible. In the unlikely event that a sample fails internal quality checks and must be reprocessed, Basepaws will contact you to discuss the next steps.

In the long run, Basepaws hope to have the results in 4 weeks.

Every sample helps Basepaws build the largest database of feline genetic data and contributes to new feline health discoveries.

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Does Basepaws Test For Breed?

Breeding is one of Basepaws’ top priorities. They perform the test by comparing your cat’s genetic DNA sample to our pedigreed cat database as well as all other cat samples they have received. Not all breeds are represented (yet! ), but Basepaws are working hard to include as many as possible as soon as possible. 

Your cat’s report findings will be refined as Basepaws grow our kitty community. Look at Basepaws’ sample report to see how your cat’s report will look, as well as their roadmap to see what your cat’s report will include in the future.

Basepaws Pros

1. Hight Product Quality

The products of Basepaws are of high quality. It’s made with great materials and careful design. Basepaws manufactures their products to the highest standards. Before being shipped to customers, all products are inspected. This greatly reduces the possibility of customers receiving subpar or defective products from them.

2. Great Customer Service

Shopping in stores with poor customer service is extremely aggravating. However, if you purchase from Basepaws, you won’t have to worry about it. Basepaws’s customer service is excellent. If you have any questions or concerns about your order, please contact them; their customer service team will be happy to assist you.

3. Basepaws’s product meets the product description

To increase sales, many stores use exaggerated marketing tactics in their advertisements. This is not the case with Basepaws, as I discovered. The products of Basepaws correspond to the product description. It truly delivers on its promises. They provide genuine value to their customers.

4. Fast Shipping

Basepaws’s shipping speed is very fast, unless you live in some remote areas. You can expect your parcel within a week or two of placing your order.

When you shop online, it can be very frustrating to have to wait months for a package to arrive. Basepaws recognizes this and has invested heavily in their logistics system. When you shop at Basepaws, you won’t have to worry about slow delivery.

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Basepaws Cons and Complaints

1. Not everyone can afford Basepaws

For some, the price of Basepaws may be prohibitively expensive. Basepaws’s product quality, on the other hand, is superior to that of other similar products, which explains why it is more expensive. It is common knowledge that higher-quality products have higher costs, so the price is slightly higher.

2. Inefficient logistics in some less developed countries.

Less developed countries such as India and Argentina may experience longer delivery times due to less efficient logistics. However, shipping is usually not an issue if you live in a developed country like the USA, Canada, Australia, the UK, etc.

3. Not everyone likes Basepaws

True, not every Basepaws customer is pleased with the company’s products. In reality, no product can meet everyone’s expectations. To some extent, each person is unique, as are their preferences.

In case you do not like the products of Basepaws, try to contact their customer service and see if they can help you solve the problem.

4. Basepaws does not offer unconditional refunds

Basepaws does not refund money to customers in all circumstances because shipping products costs money. This also helps to prevent customer fraud. So, before placing an order, make sure you read the refund policy.

If you simply change your mind and the product is in perfect condition, Basepaws is unlikely to issue a refund.

Basepaws Customer Reviews

There are many Basepaws reviews on the Internet, but not every one is from actual customers. On forums and groups, I found these real Basepaws reviews:

“It was interesting to see what can say their DNA. It detected their physical caracteristic and a possible health issue that I will talk about to the veterinarian. Satisfied!”

-John H.

“Originally our test kit was delayed (it went to Japan by mistake) so it took a long time to get a replacement. Once we got the kit, it was easy to use and send back. We finally got an email saying our DNA was being sequenced. But zero communication after. Finally after seeing two emails asking for a review, I thought I’d login to see. Our results Read more about review stating Good Results, Poor Communicationhad been there for quite some time but we received not further communication saying “your results are in!”. So, while we’re excited to have the results and the information is thorough, the communication of Basepaws needs some improvement.”


“I was very interested in the information that I found about about my cat. I have 12 cats and wish that I could afford to have all of them tested. We had this cat tested because we thought that we might be part Maine Coon and sure enough he is along with a bunch of other mixes. It is fun finding out about your little darling and they send a free reRead more about review stating Good info about your little darling(s)port to your vet.”

-Mandy Connor

“Genetic studies are cool and so is Basepaws. It was so crazy to find out I have a Siamese cat *only* in looks but not in breeding. Sure, there’s some in there, but she’s much more Peterbald and a tabby than anything else.”

-Judy Huff

“Our cat was a rescue and it helped us figure out a lot about her. Can’t say it is a five star because there is a lot of extra stuff that didn’t really mean anything. It would be nice to have things more geared towards the cat but all in all, a good product.”

-Bernadette Moreno

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Is Basepaws a scam?

Basepaws is certainly not a scam. I conducted extensive research on them, including their social media pages, review sites, forums, and so on. And I see nothing suspicious about their business. The reviews about Basepaws are generally good.

In fact, I believe Basepaws is a legitimate and well-established company that provides high-quality products. Otherwise, you would have found a lot of people online calling them scams.

How to Contact Basepaws’s Customer Service?

To contact Basepaws’s customer service is easy. Here are the contact details:

Email: [email protected]

Phone: +1 (415) 634-PETS

Office: 1820 W. Carson street, suite 202-351, Torrance, CA 90501

Where to Get the Best Price for Basepaws?

Basepaws’s product and service impressed me. So, where can you get the best Basepaws deal?

Basepaws appears to be doing a lot of promotion at the time of writing. There is a significant discount, but I’m not sure if the price will rise anytime soon.

That’s why I ended up purchasing something for myself, and I’m glad I did because of the excellent customer service and prompt delivery!

You should look into it so that you don’t regret it later.

What is the Best Alternative of Basepaws?

I looked for hours to see if there were any better Basepaws alternatives, but in vain. Although there are some products that are similar to Basepaws, they are not as good in terms of product quality and price.

Some are more visually appealing than Basepaws, but they are significantly more expensive. Buying something similar at a much higher price is not worth it.

As a result, to save time and money, I recommend purchasing from Basepaws.

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