Wondering if you should buy from Ballbella? Not sure if it’s worth your money or just a scam?
If you’re reading this review, you’ve probably seen the ads for Ballbella and are wondering if it really lives up to its claims.
Well, I’ve done some digging and can give you all the info you need to make an informed decision. And at the end of this review, I’ll even tell you about a cheaper alternative that offers the same benefits.
Here’s what I’ll cover in this review to help you decide:
Table of Contents
What is Ballbella?
Ballbella is an online clothing boutique that offers a variety of garments at potentially reasonable prices. The company was founded by a designer with a decade of experience in online retail.
The stated mission of the company is to provide customers with a good service and prices, while making it easy for women to find clothing that they feel comfortable and confident in.
Ballbella claims to value all women, regardless of their financial situation, and aims to provide high-quality garments that are similar to tailor-made clothes.
The company’s product categories include clothing for various occasions, and all product images are said to be 100% true to the actual items for sale. The original vision of Ballbella’s founders was to help every woman reach her full potential through fashion.
Customer Reviews of Ballbella
It sounds like customers are not happy with Ballbella. They say that the company is fraudulent and their products are terrible, with bad craftsmanship and tacky designs.
They also mention that the company doesn’t use PayPal, which is a red flag, and that they don’t honor their refund/return policy.
Some customers also claim that the company manually deletes negative reviews, which makes them look like a safe business.
Overall, it seems that people are warning others to stay away from Ballbella and not to buy anything from them, especially dresses from Chinese companies.
How to Contact Ballbella’s Customer Service?
Ballbella does not have great customer service. It may take more than 48 hours to get a response from them. Here are the contact details:
Email: [email protected]
Ballbella Refund Policy
Ballbella’s policy states that they will accept a partial or complete refund for items that have a problem due to their carelessness.
However, they cannot warrant a refund if the problem with the item is not caused by them. They do not accept returns for customers who order multiple dresses to try on and then keep one and return the others.
If there is a problem with the goods, customers are instructed to contact their customer service department within 14 days of receiving the package.
Returned products must be in their original state and have prior approval from the customer service team. A 10% re-stocking fee will be applied for any approved returns and a shipping fee will be charged per item before issuing a refund.
The customer is responsible for ensuring that the goods are properly packed and will not be damaged in transit before they reach their warehouse.
They reserve the right to not accept returns without prior approval from customer service and cannot accept returns on items that have been worn or damaged by improper cleaning methods, customer self-designed dresses, or for errors in size or color made or specified by customers during the purchasing process.
Dresses cannot be canceled after 24 hours and if a cancellation is needed, a fee for the fabric and workmanship that has already been spent on the dress will be charged.
Ballbella Shipping Policy
As a customer considering your options for shipping, you have the choice between express and standard shipping methods.
The company will arrange the best courier for your chosen method and shipping address, with options such as DHL, UPS, TNT for express shipping and SF Express, Aramex, and DPD for standard shipping.
Currently, the company is able to ship to a limited number of countries including the United States, United Kingdom, Australia, Germany, France, and New Zealand.
Where to Get the Best Alternative of Ballbella?
If you’re looking for a great alternative to Ballbella, check out Amazon. I found a similar store on there that’s even better and more affordable.
I bought a dress there and was impressed with the great customer service and speedy delivery. Definitely worth checking out before you make a decision!